エークームのプールのあるホテル

「Lovely stay friendly staff excellent food and amenities」

「駐車場があり停めやすい．部屋は清潔でジャグジー付きの大きなバスタブで旅行の疲れが取れました．来年もまた来たいです。リフトがないのでそこだけ大変かな。」

「We stayed at this property in May 2026. While the staff were extremely kind and helpful, the air conditioner in our room was not working and they refused to change our room since they were all booked and declined a refund/compensation too. When you pay £137 a night the least you expect is for the air conditioner to work especially when it’s been a hot day and you’re on the top floor of the hotel. Pretty poor for a ‘Marriott’ hotel. Avoid at all costs.」

「Awful experience with the manager , very rude! Offered a refund for the early check in but not for the one nights stay I didn’t stay for, due to several issues」

「素晴らしいホテルでしたが部屋が雨漏りした。歴史ある建物なので仕方ないが、普段からメンテナンスしていただけたら嬉しい。」

「The room was ok on arrival if you look past the stains on the carpet and hole in the hand towel. When I opened the hand towel a big clump of dark brown hair fell out of it. Made me feel sick. Staff were nice. Check in was horrendous with only one person on the desk so a massive queue had formed. They take £100 off your card “in case” you spend anything on your room during your stay. Parking is ridiculous at £18 a night and a tiny car park it’s difficult to find a spot. Preparations for a...

「Lovely hotel with exceptionally friendly staff , particularly Georgina in the Spa」

「The pool water was a bit salty and not clean.」