西島の五つ星ホテル

「- Wall power sockets were unsafe in 2/3 rooms on the same floor (sparks, burnt the charger, not stick on the wall) - Had to move room without any assistance at 12-1AM on the first night due to the wall sockets (we had to argue to move as well) - No smoke detectors - safety issue - also on a non-smoking floor (there’s definitely people smoking) - Room not cleaned properly - used cups not replaced or cleaned, cleaning staff continually forget to replace used amenities (eg. mosquito repellent) -...

「客室は広く快適でした しかし大きな写真でトップに乗っているルーフトッププールやバーが営業しておりませんでした。3Fは取り壊したのか瓦礫の山。 ジムやSPAも。 この写真を見て目当てに行っていたのでかなりがっかりしました。」

「Amazing view」

「Good staffs services, good breakfast, many good restaurants around the hotel. Recommend 」

「日本語、英語スタッフ共になかなかコミニケーションが難しいです。フロントスタッフは少し仕事が遅く少しイラッとする時がありますが概ね大丈夫です」

「Overall is a very pleasant stay. Though hotel a little run down but the service is excellent. Will like to express my special thanks to the chief concierge Mr Steve Li and his staff My Wang for helping us to arrange all our activities throughout our stay. We indeed enjoy ourselves very much and will definitely stay again. 」