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The Ritz-Carlton Sanya, Yalong Bay

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Luxury
5.0 star property
8.8

Excellent

Luxury family-friendly hotel near Yalong Bay

Located close to Yalong Bay Tropical Paradise Forest Park and Sun Bay, The Ritz-Carlton Sanya, Yalong Bay provides an adjacent golf course, a swim-up bar, and a poolside bar. Adventurous travelers may like the volleyball, cycling, and fishing at this hotel. Treat yourself to reflexology, a Swedish massage, or aromatherapy at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and ocean views. Yoga classes are offered at the 24-hour gym; the property also has a grocery/convenience store, a free daily manager's reception, and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and a garden.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ￥36,227
￥42,241 total
includes taxes & fees
Jun 3 - Jun 4

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About this property

The Ritz-Carlton Sanya, Yalong Bay

  • Luxury family-friendly hotel near Yalong Bay
  • Located close to Yalong Bay Tropical Paradise Forest Park and Sun Bay, The Ritz-Carlton Sanya, Yalong Bay provides an adjacent golf course, a swim-up bar, and a poolside bar. Adventurous travelers may like the volleyball, cycling, and fishing at this hotel. Treat yourself to reflexology, a Swedish massage, or aromatherapy at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and ocean views. Yoga classes are offered at the 24-hour gym; the property also has a grocery/convenience store, a free daily manager's reception, and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and a garden.
  • Other perks at this hotel include:
    • 5 outdoor pools and a children's pool, along with free cabanas, sun loungers, and pool umbrellas
    • Free self parking
    • Buffet breakfast (surcharge), a free shopping center shuttle, and bike rentals
    • An outdoor tennis court, extended parking, and an electric car charging station
  • Room features
  • All 446 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces.
  • Extra conveniences in all rooms include:
    • Highchairs, baby baths, and children's slippers
    • Recycling and LED light bulbs
    • Rainfall showers, designer toiletries, and deep soaking tubs
    • HDTVs with premium channels and DVD players
    • Wardrobes/closets, balconies, and children's dinnerware

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers shuttle service to and from Sanya Begonia Bay Internation Shopping Centre with required 24-hour advance notice during scheduled hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 525.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 288 for adults and CNY 144 for children
  • Rollaway bed fee: CNY 525.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses some solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does The Ritz-Carlton Sanya, Yalong Bay have a pool?

Yes, this property has 5 outdoor pools and a children's pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at The Ritz-Carlton Sanya, Yalong Bay?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Sanya, Yalong Bay on Jun 3, 2026 start from ￥36,227, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton Sanya, Yalong Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Ritz-Carlton Sanya, Yalong Bay?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Ritz-Carlton Sanya, Yalong Bay?

Check-out is at noon.

Where is The Ritz-Carlton Sanya, Yalong Bay located?

Located in Jiyang District, this beachfront hotel is next to a golf course, 2.3 mi (3.7 km) from Yalong Bay, and within 6 mi (10 km) of Yalong Bay Tropical Paradise Forest Park and Sun Bay. Dadonghai Beach and Dadong Sea are also within 16 mi (25 km).

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 66 out of 116 reviews
Rating 8 - Good. 30 out of 116 reviews
Rating 6 - Okay. 13 out of 116 reviews
Rating 4 - Poor. 5 out of 116 reviews
Rating 2 - Terrible. 2 out of 116 reviews

Reviews

Verified

8/10 Good

Adam

Nice beach and facilities
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities
Nice beach. Good spacious hotel in general but rooms need renovation. A bit tired looking. Great breakfast buffet and friendly staff.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Oleg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to find somebody who speaks English. Beach is all rocks have to go other hotels to swim. Dinning is limited.
Stayed 7 nights in Sep 2024
Verified

6/10 Okay

BAR

Disliked: Property conditions & facilities, room comfort

Old and Outdated Resort

the Hotel is very large and lacks a feeling of Luxury or intimacy; Stuff and undertrained, English is hardly spoken, and consumption is outrageously expansive; overall it is an OK hotel but would need a deep renovation and review of conditions and services; i would not recommend this hotel
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Malmgren

Liked: Cleanliness, property conditions & facilities, room comfort

It’s fine, but not good

Very long check in time, overall understaffed hotel during holiday season
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it

Very nice hotel
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, enjoyed out door restaurant by the beach and the great acoustic guitarist and singer.
Stayed 6 nights in Dec 2020
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Mitarbeiter waren sehr freundlich und Hilfsbereit. Das Hotel ist sehr schön aber es sind schon ein paar Renovation notwendig. Z.B. bei den Pools funktionieren nur wenige Massagedüsen. Das Essen wiederum war sehr gut und auch die Auswahl an Morgenbuffet gross.
Stayed 6 nights in Jul 2020
Verified

2/10 Terrible

JIE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

worst hotel

This is the worst hotel I have ever stayed in
Stayed 1 night in Jul 2020
Verified

4/10 Poor

Grainne

Liked: Cleanliness, property conditions & facilities
The hotel’s architecture, the landscaping , the pool, the spa, the food and the cleanliness are all great, but the service is the poorest I have ever experienced at a Ritz-Carlton property. The staff are truly lovely and very hard working, but their training is clearly lacking, procedures are haphazard and the property is not led well by the GM. I had to make many, many complaints - handled well by the F&B manager, Fethi and the Hosptality manager, Elaine (she is AMAZING and without her personal intervention and incredible support, we would have left after the first couple of days), but the despite this, did not see the GM at all, not once, around the property. In the end, I made an appointment to see him and he didn’t turn up for the appointment! He did apologize for not coming, claiming he had been at another appointment that over ran, but that sort of poor management, attention to detail and downright rudeness is a clear example of all that is wrong with his hotel. I would never stay there again and indeed, am reconsidering my 20 years of loyalty to Ritz-Carlton properties. A bitterly, bitterly disappointing trip.
Stayed 10 nights in Jul 2020
Verified

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Expected better for a ritz Carlton. Breakfast was good with tons of selection. That was the best part. Toilet sink shower clogs and slow draining. Broken outlets. Carpet smells like mildew. Pool was nice
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we felt welcomed at Ritz. Our room was clean and comfortable, carefully taken care of by Chen Dan Dan. Our three year old boy had great time at the kids club and swimming pools. Many kids friendly activities during our stay (Christmas ). Check in and check out was easy with Zhang Wen's help.
Stayed 3 nights in Dec 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not happy with the balcony with a wall which was blocking the beautiful view.
Stayed 3 nights in Nov 2019
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities
I would say overall the property is beautiful. Where the property falls apart is the language. Language/mass confusion was a common theme. Being from Canada and traveling in China I’ve come to expect language barriers. But I have yet to see a situation so poorly handled like this property. Starting with arrival. A room was booked online as a resort view. However the hotel said to them, that qualified as a garden view. To me that makes no sense. Moving forward. The luggage was to be brought up to the room upon check in. The bags never came, we called down and they had no idea what luggage even meant. After further explanation, luggage was understood and an hour later the bags showed up. Adding insult to injury, the phone range 3 times after stating that they needed a luggage number. At this point the phone ringing woke up our infant child over and over after a long day of flying this was not great. Explaining that the luggage had arrived and the luggage number was no longer necessary the calling finally subsided. Next: room service was ordered, again a process considering no one spoke enough English to even process what a a chicken club sandwich was. Which to me just doesn't make sense. Considering the menu is in English, you’d hope at minimum someone could understand enough to just put an order in. Sadly the food showed up cold, and late. The order was incorrect. Additionally the air conditioning did not work. Entire stay was an over heated mass mis-communication of a stay.
Stayed 4 nights in Nov 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
This is a very beautiful resort. I loved the food in the Sand Restaurant. In the morning i had to wait up to half an hour to get seated for breakfast. That is not what I would expect from a Ritz Carlton. The pools are very nice, however the massage jets don’t work. The evenings are rather boring. Besides a DJ there is nothing going on. The SPA center is gorgeous.
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Overall good, service met expectation, value over money
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Ritz

Fantastic hotel. Rooms were huge and beautiful with great amenities. Breakfast went on and on - it was amazing. Several pools allowed privacy- beach was clean, water was great. My only complaint is that the restaurants at the Ritz were crazy expensive and better to go into town for dinner.
Stayed 3 nights in Jun 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Air conditioner is not cool in many rooms. Need to be improved! Nice view, comfort and relax!
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

RAS doc

Exceptionnel Rien à dire
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sanctuary in Sanya

The hotel is beautiful. The design blends with the beautiful grounds and pools. There are several restaurant options, including a delicious Italian restaurant. The spa facilities were extensive and elegant. The rooms are spacious. The staff was helpful. English speakers among the staff were few but between hand signals, smiles and Google translates we navigated our way through well. Signage and menus are in Chinese and English. The resort does cater to families so be prepared for lots of little ones. That said, it did not affect our adult get away. There are lots of areas and activities that cater to families which allows adults to get away and enjoy quiet areas. It is a beautiful resort in a peaceful, scenic location. Definitely a “yes” if you find yourself in this beautiful corner of the world.
Stayed 4 nights in Apr 2019
Verified

6/10 Okay

Tracy

Liked: Cleanliness, staff & service
一般般，有點舊，二千多一晚不是很值
Stayed 2 nights in Apr 2019
Verified

4/10 Poor

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

not romantic service

The hotel will say your room is not available and up sell you to pay more in order for you to be able to check in
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

briendle

Fabulous property. Friendly staff. Hoss Vetry, Property Vice President is affable and very accommodating. A picturesque oasis only a short distance from the hustle bustle city.
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and staff. Couldn’t have asked for more. Perfect if you’re after a resort holiday.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

TONG

Liked: Cleanliness, staff & service, property conditions & facilities

房间隔音很差

酒店服务很好，地理位置也很好，但是自有沙滩太小。定的海景房，看海感受很一般。新翻新的房间虽然装修还不错，但是隔音太差，隔壁小孩打闹的声音十分清晰刺耳。酒店自助餐一开始觉得不划算，但后来去了海棠湾几家酒店自助餐之后，觉得丽思卡尔顿的自助餐是三亚酒店综合最好的。
Stayed 2 nights in Sep 2018