Find 5 Star Hotels in Gwanak-gu from ￥18,588

"When i said i didn't like the layout of my room, the staff on duty were very quick to show me another one that i could change to. I was very pleased with their efficiency and ability to cater to my needs without hesitation."

"Great"

"The breakfast is on the expensive side but overall, the hotel is a well ran and properly maintained facility. The swimming pool is amazing."

"The Grand Hyatt Seoul has a fantastic location above Itaewon with beautiful views, and that's about all it has going for it. The service was among the worst I have experienced at a hotel in this category. I repeatedly asked for housekeeping and no one ever came. Turndown service simply doesn't exist here. For a property charging luxury rates, these are basics, not extras. Credit where it's due: a manager kindly moved me to a renovated room, which was a welcome gesture, and breakfast was decent enough. But one helpful staff member cannot make up for a hotel that seems indifferent to its guests. If you are considering the Grand Hyatt for a Seoul trip, I would strongly recommend the Four Seasons instead — comparable location in old Seoul, and they actually understand what service means."

"Fantastic "

"Ckean rooms, family friendly and good breakfast buffet."