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"Absolutely spotless hotel, food and the staff were first class, plenty of space in the bar and restaurant. Will definitely make a point of staying there when a hotel is needed in that area."

"Located convenientlly for Chester city centre, close to the Eastgate wall. Not too far from either the railway station or bus terminal if travelling by public transport. Stayed over bank holiday weekend for a wedding at the Town Hall with the reception away from the city. If have large or heavy luggage, there are some steps into the hotel. I offered to assist one guest who was leaving whilst I was waiting to check in. Property could do with some care & attention with flacking paint. The shelf above the room toilet had marks/peeled paint. Didn’t look like the room windows had been cleaned for a while, & anyway are closed shut. Did not use the catering facilities."

"Parking was fine plenty of space.Really enjoyed spa not overly busy and relaxing .Staff really friendly incuding reception and barman in tge glasshouse . "

"Lovely building and very classic in style. Very professional and friendly staff too. I’d stay again but some little things can be improved. The room I was in (1310 yet weirdly not on the 13th floor) needed more electrical outlets. USB outlets are pretty standard now. Better quality tea and coffee in the room too. "

"Excellent family friendly hotel with large comfortable rooms!"

" The room was very clean and tidy, and I’ve stayed at the property several times before, my last visit being in February, always receiving exceptional service. The Abode is my ho to hotel in Chester. Unfortunately, on this occasion, the check-in experience was not up to the usual standard and was quite disappointing. I also found the staff member to be rude and not at all helpful, which negatively impacted my overall experience."

"Staff and the quality of the food were the only positives. General maintenance and cleanliness were extremely low with our room having a broken window hinge, the bin lid broken off, spit covering the bedroom mirror, the bath taps being brown around the outside, the toilet seat being the incorrect size for the toilet and the bath clearly had had a water leak that had damaged the side and not been replaced/covered. The spa was equally as bad with scum marks around the hot tubs and general lack of repair and maintenance in all areas... A toilet door lock came completely off in my hand!"

"Another great stay always our favourite"

"The room was nice, bed was comfy. Location of hotel was excellent. Very strange to note - only one teaspoon was supplied per room. I asked housekeeping for a second and was told that they weren't carried on their trolly. She was polite and apologetic, but I just thought it was odd. It wouldn't stop me from returning. "