Nice tidy clean room
Warm welcome
Very good breakfast
Ideally situated for town centre
Eric
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Louise
2025 年 7 月 27 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Fabulous two night stay lovely friendly staff very obligingly great breakfast.Great hotel for the races
Louise
2025 年 7 月に 2 泊滞在
10/10 (非常に良い)
Thomas
カップルで旅行
2025 年 7 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel, nice views of race course, clean and decent quality room, big comfy bed, food of good standard, parking facilities though these were quite limited
Thomas
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Laura
カップルで旅行
2025 年 7 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
An excellent stay at this fabulous hotel. The lovely man in reception upgraded us to a huge room overlooking the racecourse. The room was great and the bed was ginormous! The only issue was the bathroom door handle was dodgy and I was scared of breaking it further. Other than that though we couldn’t fault the stay. Wished we’d ventured up to the rooftop bar earlier as it was beautiful in the evening sun. Cocktails were lovely and on 2 for £16 plus we were given £5 vouchers each for opting out of housekeeping! We parked on the Little Roodee carpark just down the road which was £9 a day and walked into the centre which was a five minute walk. All round excellent stay and we will certainly be back!
Laura
2025 年 7 月に 2 泊滞在
10/10 (非常に良い)
Jack
カップルで旅行
2025 年 7 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pleasant & easy stay. Comfortable room.
Jack
2025 年 7 月に 1 泊滞在
2/10 (非常に不満)
Hope
家族旅行, グループ旅行
2025 年 7 月 24 日
気になった点 : 清潔度、スタッフとサービス
Poor cleanliness within the room - some area very dusty, rips/burns in bedding and room needs some TLC (bit worn). Breakfast took over an hour - disorganised, underwhelming and not informed of delays.
Raised a complaint with the issues - no response from anyone - followed up by phone - still no response. Offered a refund and not granted what was offered!
Should be a standard part of customer service to acknowledge and reply
Can stay in better hotels for less vs £200 we were charged!
Hope
2025 年 7 月に 1 泊滞在
8/10 (良い)
Sarah
2025 年 7 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Sarah
2025 年 7 月に 1 泊滞在
6/10 (普通)
Gary
カップルで旅行
2025 年 7 月 19 日
良かった点 : 清潔度
Was told breakfast was at 7am till 10am
However at weekends it’s 8am and messed our plans hence did not have breakfast,
£20 cost for parking??? It use to be free as part of the stay hence this needs to be considered when booking with price comparison Abode is copying airports etc, customers will vote with their feet and stay elsewhere,
The extract fan needs to be checked in the bathroom not sure it is working
Poor shower positioning & flow
Lighting level needs to be increased
Gary
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Anne
グループ旅行
2025 年 7 月 17 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Hard to find anything to complain about it was all very good we would recommend it.
Anne
2025 年 7 月に 3 泊滞在
10/10 (非常に良い)
Neil
カップルで旅行
2025 年 7 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Our third stay at abode Chester and have to say there was a change in the quality of service from the reception staff and the breakfast staff from our previous last two stays! As we have done before once settled in room called reception and asked for some ice to be sent up to the room, but this time we were told we had to call the bar on level 5. Day one breakfast was excellent. The second day was not good at all. The waitress delivered the drinks with no milk and by the time we got it the drinks were cold. The food order was wrong asked for no mushroom and fried egg cooked on both sides. Came with mushroom and egg was snotty.the breakfast was returned and even after requesting no mushroom for the second time it returned with the mushroom. She also slammed everything down on the table! It was as if she did not want to be there and her top had a big stain down it. The bar staff were excellent. We eat out both nights on our return the receptionist had her head in her hands as if she was asleep! Been a big change in staff not good.
Neil
2025 年 7 月に 2 泊滞在
10/10 (非常に良い)
Patrick
カップルで旅行
2025 年 7 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Brilliant
Patrick
2025 年 7 月に 1 泊滞在
8/10 (良い)
Cerian
出張
2025 年 7 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Breakfast was amazing with great views. Room was nice but a bit tired around the edges and TV didn't work. Overall it was great value for what we paid and I would happily stay again.
Cerian
2025 年 7 月に 3 泊滞在
10/10 (非常に良い)
Martin
2025 年 7 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Sound 👍
Martin
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
dean
カップルで旅行
2025 年 7 月 12 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
excellent can’t wait to return next week
dean
2025 年 7 月に 2 泊滞在
10/10 (非常に良い)
IT
2025 年 7 月 10 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Highly recommended
IT
2025 年 7 月に 2 泊滞在
8/10 (良い)
Charlie
2025 年 7 月 6 日
良かった点 : 清潔度
There was a few bits of paint missing of the wall and the shower base was stained.
Overall though excellent location friendly staff
Charlie
2025 年 7 月に 2 泊滞在
10/10 (非常に良い)
sheralyn、Wolverhampton
出張
2025 年 7 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stay here regularly. Staff are really friendly and helpful. Close to lots of restaurants and bars, if thats your thing.
sheralyn
2025 年 6 月に 1 泊滞在
8/10 (良い)
Nick
2025 年 6 月 28 日
Nick
2025 年 6 月に 1 泊滞在
8/10 (良い)
Sumali
2025 年 6 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Sumali
2025 年 6 月に 1 泊滞在
8/10 (良い)
Adam
2025 年 6 月 24 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great location. Convenient parking opposite. Clean room and quiet with good aircon.
Tv in room 310 had only BBC1 and 2 and the shower clearly always splashed into one area in the bathroom so the wall was going mouldy.
Other than great stay :)
Adam
2025 年 6 月に 2 泊滞在
10/10 (非常に良い)
Lucie
家族旅行
2025 年 6 月 23 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very friendly
Lucie
2025 年 6 月に 2 泊滞在
10/10 (非常に良い)
Alun
家族旅行
2025 年 6 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Strange that, with the cost of the room, there was a charge for water in the rooms. A very old-fashioned way of managing your customers, but a good hotel otherwise. Staff were excellent.
Alun
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Elizabeth
2025 年 6 月 22 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I enjoyed my stay, the parking is very secured, staffs are polite, helpful
Elizabeth
2025 年 6 月に 2 泊滞在
8/10 (良い)
Caspar
2025 年 6 月 22 日
Caspar
2025 年 6 月に 1 泊滞在
8/10 (良い)
Stephannie
2025 年 6 月 21 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Peaceful night sleep, comfortable bed, felt safe due to the fact you couldn’t enter an floor above reception without a key card