ストークオントレントの四つ星ホテル

「Clean room, helpful staff, good option of facilities on site. Even when busy with weddings the hotel was well maintained.」

「I was given room 3 which was average and definitely not like the advertised photos or reviews, there was not hot water which happens, I was then given an 'up grade' to an upstairs room where the shower head was broken and the electric shower when set at medium went from cold to burning on its own, clearly faulty. Bed was very comfortable but the room was dated. Unable to offer comment on the breakfast as I had to leave before it started, 8am is quite late for midweek.」

「設備も新しく清潔感◎。ベッドのマットレスも程良く、快適。」

「Room was immaculate and cozy. Breakfast was lovely and very accommodating for special dietary requirements. Owner was brilliant and very knowledgeable of local area and excellent recommendations. Great location for Alton Towers. Will definitely stay here again. 」

「Unfortunately, the property did not meet reasonable cleanliness or maintenance standards. On arrival, the oven and hob were visibly dirty with grease and residue, and the kitchen overall did not appear to have been properly cleaned. There was no bin provided anywhere in the property, only loose bin bags left for guests to manage waste themselves. The bathroom showed visible mould around the shower area. This is a hygiene issue that should not be present in a paid short-term let. The sofa in...

「Property was very clean, bed linens and toiletries were all provided. Plenty of cleaning supplies and appliances. The host was very kind to provide some complementary snacks and food.」