「Overall, the staff were very nice and professional, and I appreciate their kindness and assistance. However, unfortunately, my experience with the cleanliness and room conditions was very disappointing.
When I first arrived, the bathroom in my room had not been properly cleaned. The hotel eventually changed my room, but on the second day, I discovered what appeared to be blood on the mattress in the new room. I immediately brought this serious hygiene issue to the attention of the manager. The...
「Overall, the staff were very nice and professional, and I appreciate their kindness and assistance. However, unfortunately, my experience with the cleanliness and room conditions was very disappointing.
When I first arrived, the bathroom in my room had not been properly cleaned. The hotel eventually changed my room, but on the second day, I discovered what appeared to be blood on the mattress in the new room. I immediately brought this serious hygiene issue to the attention of the manager. The...
David