ポンティアンの四つ星ホテル

「This apartment wasn’t overly clean, unfortunately, which was such a shame as the location is great, the ceilings in all rooms were moldy, broken glasses in the cupboards, mold on the crockery and chopping board, the washing machine was filthy, there was mold in the bathroom, the safe was locked so we couldn’t use it, the wifi was poor, we had 2 towels for a weeks stay and 2 toilet rolls, there was a great lack of kitchen utilities despite it having a kitchen area, no washing up equipment, we had...

「Reception took 20 minutes to check us in and then told us the restaurant was closed. Woke me up by phone to demand we come down stairs to pay a tourist tax. The need a bit of a lesson in customer service.」

「出張で利用しました。部屋は大きくきれいでした。ただゴキブリがいました。 周辺は何もなくコンビニやレストランに行くのにもタクシーで移動する必要がありました。 スタッフの方は親切で対応も丁寧でした。」

「部屋から見えるベランダ、屋根のメンテナンスが悪いと感じました。」

「ホテルスタッフは、親切。 ロケーションも満足。」

「The place is secluded and peaceful. However the Wi-Fi as per other review is very bad. The hotel room is not maintain well.」