北アルバカーキの四つ星ホテル

「Didn’t get any breakfast, they don’t provide breakfast. Staff was rude, advising misleading. No parking, only Valet, right across a park with Homeless People, hotel should be stated as a motel, just above motel 6. No coffee machine in the room, no microwave in room, no phone to call the front desk in the room, we stayed in room 212, the soap dispenser didn’t work, no hot water and the bed was the worse thing I ever slept in. In the morning they moved us to room 209, the bed was worse, I didn’t...

「Staff was great and helpful. Very respectful and had great food!」

「My stay was fantastic. I was in town for a business trip, and the experience exceeded expectations. The staff was exceptional, with special thanks to Noah and Chelsea, who truly stood out. Noah was incredibly warm and welcoming, always greeting me as I came and went, and he offered great recommendations for exploring the city. He’s a real asset to the hotel. Chelsea made each morning brighter as our barista. She’s genuinely kind and a pleasure to interact with. The room was spacious, clean, and...

「Our room was below the laundry area for sure. we kept hearing washing machine all day. In the morning at 6:10am we started hearing the sound of something being slammed against the floor in the room directly overhead. It was loud. The noise kept on and off and after 45 minutes or so, we heard someone yelled and the noise finally stopped. We wish we had been told in advance about this, but not happening at 6am.」

「スタッフの対応はフレンドリーで、ロビーは格式高い雰囲気で優雅だった。」

「施設自体は少し古い印象を受けました。また、コロナ禍での宿泊だったこともあり、接客サービスにも印象に残るものはありませんでした。」