フォート ミルの四つ星ホテル

「部屋は清潔で、スタッフの対応は問題なかったです」

「シャトルバスを1時間近く待たされた。その間に他のホテルのバスは何往復もしていた。 フロントスタッフは、ゲストが到着しても向かいのソファーに座っていて、声をかけたらやっとフロントに来てチェックインを受け付けた。対応も機械的で、ホスピタリティを全く感じない」

「Staff was amazing! The cookies they give at checkin were amazing! However the vending machines were not the best and we couldn’t find the one on the floor we were on.. they didn’t have many options for drinks.」

「Parking was incredibly complex and ended up getting charged twice for it. No clear indication of where to park if not using valet.」

「Very disappointed in the check-in process. I am handicapped and can not do stairs. As I arrived I was handed my key card and told to go up this long winding staircase to th second floor. I promptly said I can not do stairs and she informed me they are not that bad. I asked about an elevator and was promptly told the only elevator on property serviced the Residence. I asked about a ground floor room and was told they were all sold out. Later, I find out both statements were not accurate. I...

「Great staff loved stay!」

「Very clean in the staff was nice」