エラヴィクラム国立公園の四つ星ホテル

「Large comfortable room with very helpful staff.」

「Spotlessly clean room, great staff, all amenities, good homegrown food」

「The resort needs maintenance and a bit of readiness when new guests are coming in. The staff and the kitchen staff are very nice and helpful.」

「Walls of room were dirty. Room smelt stuffy and of mothballs. Bathroom stank of bleach and commercial toilet pellets. No bath mat and slippery tiles. AC wasn't working. Only a small part of the food menu was available and it was a 40 minute drive to the town. We requested cutlery, not supplied. Pepsi was warm as the kitchen fridge had been turned off. At breakfast, as westerners, we requested fried eggs on toast. Despite showing pictures of what we were and asking for, by the third attempt we...

「We booked this hotel for 1 night stay over New year’s eve. Found there was a disconnect between Expedia booking and the hotel reservations. Expedia booking was confirmed but when I called hotel to make a room request they did not recieve any email or confirmation from Expedia. After many phone calls to Expedia and the hotel the issue was sorted. The issue was with hotel’s reservation system. Also the hotel photo shown on Expedia is different to that of the actual hotel. It is misleading. Expedia...

「Stay was great. But they have included the waterfall in the advertisement but the waterfall was not working. I have waited over 15 minutes. But otherwise, the stay was great. Staffs were professional. The food was very expensive. 」

「Friendly attentive staff. Clean room. Nice location. Lovely bird song, flowers and nearby Tea Plantations and vuewpoints」

「Hotel is excellent, views are spectacular and staff are wonderful people. They go above and beyond. I've deducted 1 star because the hotel rooms are not wind-tight and have no permanent heating, despite being in a cold location. Hotel owners, please fix this!」

「good scenic view, worth the money, rooms could be bigger if I have to mention something.」