エラヴィクラム国立公園の四つ星ホテル

「Great Experience」

「Nice hotel except for their confusing lift system. There are 4 different lifts in the hotel for different levels and that’s really confusing. Other than that it’s a nice well kept property with excellent staff. Pleasant stay overall.」

「The good - the room size is huge, the staff at the restaurant were very courteous and provided service with a smile. Please ensure to ask room on higher floors. From start the experience wasn't good. Whlist making the booking we opted for breakfast and dinner included in our tariff. However, when checking in we were told to pay an additional rs 7000 for 4A and 1c」

「All staff is friendly and good. Hospitality worked very well and food tasty and 😋. Thanks shola crown members.」

「Spotlessly clean room, great staff, all amenities, good homegrown food」

「The resort needs maintenance and a bit of readiness when new guests are coming in. The staff and the kitchen staff are very nice and helpful.」

「It was only ok...average」

「Walls of room were dirty. Room smelt stuffy and of mothballs. Bathroom stank of bleach and commercial toilet pellets. No bath mat and slippery tiles. AC wasn't working. Only a small part of the food menu was available and it was a 40 minute drive to the town. We requested cutlery, not supplied. Pepsi was warm as the kitchen fridge had been turned off. At breakfast, as westerners, we requested fried eggs on toast. Despite showing pictures of what we were and asking for, by the third attempt we...

「All was good. Food was amazing」

「We booked this hotel for 1 night stay over New year’s eve. Found there was a disconnect between Expedia booking and the hotel reservations. Expedia booking was confirmed but when I called hotel to make a room request they did not recieve any email or confirmation from Expedia. After many phone calls to Expedia and the hotel the issue was sorted. The issue was with hotel’s reservation system. Also the hotel photo shown on Expedia is different to that of the actual hotel. It is misleading. Expedia...

「good scenic view, worth the money, rooms could be bigger if I have to mention something.」