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"The staff was not very helpful and welcoming. Room very bad. Floors were very sticky. The room walls had signs of leakage. Restaurant staff was nice but the service was extremely slow. We had to wait more that 30 mins just to get one roti. Overall, would not recommend this place. "

""I am writing to express my extreme dissatisfaction with my recent stay. This was a distressing experience for my entire family; in fact, we stayed awake throughout the night due to significant safety concerns. The property is in a state of total disrepair and appears to have had no maintenance or renovations since its opening. The rooms were in pathetic condition with an unbearable odor, and the amenities were completely unusable. Furthermore, the photos provided online are a gross misrepresentation of the current state of the property.""

"Great stay, staff were so attentive and kind. Loved our time at the Valle, will definitely comeback!"

"Beautiful hotel in a stunning setting with friendly management and staff"

"The WiFi didn’t work for our whole stay. There was no running hot water available in the shower during the day. It was only after taking a shower later in the day and having cold running water did I find out of the limited availability. We were not informed that running hot water for shower is available only from 6-10am. A hotel of this standard should do better! Also, there is no AC/heating as mentioned in Expedia description - the hotel lobby/restaurant and rooms were very cold during our visit. The restaurant only had limited ala crate items available even though the menu was extensive. Buffet breakfast was decent. Room location and view was good."

"Large comfortable room with very helpful staff."

"Room was fabulous with great view. They have a great open space that shares the same view with a host of activities you can do there"

"Stay was very good. Food and hospitality was good. "

"The restaurant was horrible"