エレンウッドの四つ星ホテル

「清潔な客室だった」

「コロナ以前に宿泊した記憶と比較すると、まずスタッフが親切でなくなったと感じました。」

「Expediaから予約確認を受領しているにもかかわらず、当日ホテルを訪れたら、Expediaの予約番号は知らないと言われ、予約者3名の宿泊を拒否された。　また、新たな予約も出来なかった。　ホテルの問題なのか、Expediaの問題なのかは不明だが、今後Expediaでの予約には大きな不安を感じる。」

「The room maintenance could definitely be improved. During my stay, I experienced problems with the toilet, TV, and telephone, and I had to change rooms three times. The quality of service at the front desk also seems to depend heavily on the individual staff member. I would recommend staying at this hotel only if you are comfortable communicating and negotiating in English, as you may need to be persistent to get issues resolved.」

「very great !!」

「The hotel was clean, nice beds, staff was extremely helpful and responsive but for it to be a upscale hotel you just don’t get enough amenities for what you originally pay for unless you want to add another $500 to your room stay. They advertise 3 eating/ drinking amenities but Bless your heart is seasonal so it’s really only a very expensive restaurant downstairs & room service and they add on 20% and a delivery fee before you even think about the cost of the items and the tip. We got a 20%...

「テレビがつかなかった」

「Excellent」

「快適ですが、日本人には朝食がイマイチです。」

「部屋は清潔で問題なかった。」

「This hotel was very nice. Beautiful. Very friendly and helpful staff. Very convenient location to Mercedes Benz Stadium if you're going to an event there. The sports bar and valet are way overpriced. And for such an impressive, upscale hotel, the beds and pillows were not that great. Hard and uncomfortable. I barely slept. But the convenience getting to and from the stadium made it worth it anyway and I'd probably stay here again if going to another event there.」