アラモ プラザの四つ星ホテル

「歴史あるホテルで素敵なホテルでした。」

「客室は清潔。飲み物は種類がたくさんある。ホテル内にレストランが複数。」

「The room was clean and the property was very nice and pretty loved everything about it」

「My husband and I came to San Antonio for our Granddaughter’s birthday week. We booked another hotel, but we were very unhappy with the place. When we walked in to the Intercontinental we decided to stay there immediately. The lobby, the bar, the restaurant and rooms were sparkling. We made use of the gorgeous pool 2 days ina row and even though it was hot, the breeze was amazing as well as the water. Comfortable beds in the room. Complimentary waters every day. But the staff really set...

「施設もスタッフも良かったのですが、虫が出たのが残念です。」

「The resort is beautiful, but unfortunately the service didn’t match the property. The pool attendants were disappointing and missed plenty of opportunities to provide great service. My wife and I were largely ignored, and it felt like they were more interested in helping certain guests than others. We experienced the same lack of attentiveness at the Topaz pool bar. Despite there being three bartenders and the bar not being busy, I had to ask for service. The one exception was Dylan, who was...