アクラの四つ星ホテル

「Good location, room as expected and paid for.」

「水回りの心配があった」

「When I checked in, the front desk staff couldn't find my name on the computer. The reservation was properly made but they couldn't find it due to their mistake (name and surname were written backwards). Then she called the manager and required me pay again. They realized the mistake but it took 40 minutes to check in. She never apologized and continued to behave arrogantly. Even though I had paid in advance for late check-out, Front Staff (male) was told to "not yet pay!". Great breakfast, nice...

「Good」

「The airport pickup took more than 30 minutes despite repeated calls and was followed by a check in that was even longer. The hotel public areas were badly maintained, the restaurant and breakfast options were poor and none of the gym machines were working on the first day I went up to use them.」

「Poor Agent, lights out, poor communcation」

「Very nice staff.」

「Excellent property. Very clean rooms, bathrooms are also very clean. Property security is great. Highly recommended.」

「部屋が広く快適なホテル。 特筆すべきはこのクラスの中では圧倒的に朝食が充実しているところです。 サービス、Wi-Fiは平均点だと思います。 タクシーに乗らないと雑貨屋やスーパー、レストランなどが無いところが難点です。」

「The staff was great! Mark was wonderful, and the front desk really helped with all of our needs. Breakfast was amazing, and the facilities are awesome! I look forward to my next stay!」

「Nice location. Grocery and pharmacy in next building. Chinese food takeout and lounge next door. May need to clean the details, such as pot and other kitchen utensils. 」