トモホンの三つ星ホテル

「室内も広く、ゆっくりできた」

「スタッフが親切で、施設はきれいでした。」

「Reception staff have limited English and took almost an hour to check us in as they were unable to find our booking in the system despite presenting the Expedia booking confirmation to them. Bed sheets were stained and there is a club nearby which doesn’t stop making loud music so you don’t get any sleep 」

「 Had a wonderful stay at Grand Whiz Mega Mas Manado. The hotel is very clean and conveniently located right next to the shopping center. The staff, especially Ms. Nadia at the reception, were super friendly and helpful. The breakfast buffet was amazing with authentic Indonesian flavors (not westernized like most hotels) — really delicious! Also, it’s close to many great food spots in Manado center. Highly recommend this hotel and will definitely come back again! 」

「周りはちょっと寂しいけどホテルは綺麗だし、コンビニは直ぐそばにあり便利です。」

「The villa we booked was not available when we arrived. I had booked and paid months earlier and was extremely upset. The gave us a new duplex which smelt of cement and the shower flooded. The TV was not connected. We got the villa the next day and the TV channels were all Chinese channels. The floor was mopped with a dirty mop as you could see the marks on the bathroom floor. The door to the balcony would not lock and the front door took a long time to open as it was stuck. The restaurant...

「エントランス横には併設されたコンビニがありとても便利です。 メガモールまではタクシーで１０分以内で行けます」

「日本人には使いにくい浴室です。バスタブが欲しい。アメニティも少ないので充実させてくれることを今後期待します。タクシーを呼ぶのも早くスタッフは最高です。」