ノース イースト イングランドの三つ星ホテル

「We stayed in the Premium room. Although it was huge with a roll top bath at one end (which we didn’t use) I felt it needed some updating. The black wood wardrobe, dressing tables, lights and cushions could be modernised and improve the look. The bed was huge with wooden headboard and footboard but every time one of us moved the whole bed shook like the boards were going to collapse. The shower was great. Some of the bathroom fittings were loose - toilet roll holder and sink taps - and the toilet...

「Great staff, restaurant and breakfast」

「Hotel did not inform me that all roads leading to the hotel in a rather large radius would be closed on the night of my arival. There was no communication of alternative parking arrangements. When I arrived and explained calmly that I was not a happy customer I was given excuses. Apparently they are unable to contact me because I booked through expedia. This is strange as they had contacted me through expedia to tell me that my room was non refundable. If you are going to Sunderland pick...

「朝食は典型的イングリッシュブレックファースト、とても美味しかった。 同じレストランの夕食もどれも美味しく地元住民でいっぱいだった。」

「Very noisy room. I couldn't get to sleep. Ask to move at 1230am to quiet room but they couldn't move us. Breakfast poor too. Noise of traffic, police cars and drunken people.」

「Reception staff wasn't kind. I felt it was arrogant. I began to wonder if it was because I am Asian. Just one person...not everyone. The area was surrounded by major roads, which made it difficult to get around without a car.」

「The hotel is part of the service area on the A1 but, unlike most such hotels, it offers good food as well as comfortable accommodation. We were impressed with the welcome we received - and our dog was happy with the positive attention he received! The chap on reception was able to recommend a good parking spot in Bamburgh, where we were keen to take the dog for a long walk! All in all, a good place to stop!」

「👍」