ハートルベリーの三つ星ホテル

「Our stay was ok for what we paid. The room was clean but had no air conditioning, which in the heat wave was a bit uncomfortable. A fridge in the room would have been good. Breakfast was decent and they have a Starbucks onsite which was great. The staff were friendly and overall I would say it was value for money.」

「Lovely team, rooms a little dated but that is reflected in the price, clean & comfortable.」

「Quite old establishment. Unlucky day for me the Floors/carpet were not vacuumed that day, i could see and smell it. To make it worse the clean new linen was placed on those dirty floors by the cleaning staff who change out the linen - make beds in the morning. Explains the hairs i found on my freshly made bed.」

「Terrible experience on both Expedia and the hotel. I booked a room, did the pre-checking online after expedia sends me a messague. When I go to the hotel around 6.30 p.m. the guy at reception casually tells me that they cannot accommodate me because they had an issue with my room. That's it. On top of that; the person at reception tells me as if it helps that they contacted Expedia at 5p.m. which then when I called Expedia hours later after doing my own arrangements was not True. Horrible...

「Excellent location with parking for 24 hrs - first come first served charged at £15 Air con in room sooooo noisy couldn’t have on Coffee machine ran out at breakfast time」

「ホテルでの滞在は何ら問題はなかったのですが公共の交通機関に依存する私にはタクシー(ウーバー)に頼るしかなく毎日片道20ポンド弱の料金にプラスして時間もかかり不適切な場所でした。」

「客室は清潔だが，部屋は狭く使い勝手が悪い。客室によっては窓が開かない。やや息苦しい。」

「到着日に部屋をダブルからツインに変更してもらった。大変親切丁寧に対応してくれた。」

「The hotel was lovely and met all our needs. The food was great and the beds super comfy . The only problem to me was the overbearing air freshener which they seem to pump out throughout the hotel . It was far too strong for me ( migraine sufferer). Fortunately it did not smell in my room .」