ベイラの三つ星ホテル

「掃除ができてなく、汚かった。」

「スタッフの対応もよく、朝食も美味しかったです。欲をいえば、部屋に冷蔵庫が欲しかったのと、冷蔵庫が無い場合でも、飲料水のサービス提供があると安心感があったですかね。とはいえ、また泊まりたいと思えるホテルでした。ありがとうございました！」

「Amazing staff」

「Excelente Hotel, con muchos detalles, me gustó mucho que nos recibiera con un pastel de chocolate agua y todas las habitaciones tenían dulces típicos de la ciudad a pesar de qué no tiene estacionamiento ellos se ofrecen a llevártelo a un estacionamiento tienen el mejor spa de la ciudad」

「This place is a gem. Everything is perfectly maintained and clean. The entire property is gorgeous, and the room was exceptional. Some the better wine in the area as well, so great bonus. The location is convenient, walkable from Pinhao, but secluded enough to not feel like you are in a town.」

「Absolutely lovely property and the the female member on reception was so nocecand helpful. However a major road was closed nearbtge hotel and we were not warned about his in any way and when we encountered it we were directed to a different route by the police which was the scariest route I have taken in my life of 45 mins of pure hell and my husband is a very confident driver. We then found out from the restaurant were visiting that our hotel had a private safe route which no one bothered to...

「Poor value for money There are way better places in Douro Valley at a lower price point. Even after being open more than a year it feels like it still has teething problems. Staff is not trained properly. Very slow service; music playing outside our room from the pool at night; sloppy turndown service (they left the ironing board in the room despite promising to take it away); they put our bags in the wrong room; cigarette burns in the patio furniture; one analogue key instead of digital...

「清潔でダブルベッド（キングサイズ？）が広く良かった。窓が開けられず換気ができなかったのが唯一の難点でした。朝食にはエッグタルトがありました。」

「We had the most wonderful stay here for 3 days over easter. The hotel is absolutely beautiful, every part of it is carefully thought out. The decor is gorgeous, rooms spacious with lovely high ceilings and it is immaculately clean. The grounds are stunning, service and staff exceptional, i cannot think of one negative thing about our stay. Breakfast was also excellent and dinner in the restaurant the same with very reasonable pricing too for a 5 star hotel. A couple of minutes walk away are a...