「Hotel was nice , in nice area
Sofa bed could do with updating it was like sleeping on the floor
Communication between the hotel and hotels.com needs to be improved. I purchased a pay on arrival, but I was emailed while at the airport asking for payment , to be told my accommodation will be cancelled if not paid with in 2 hours, this is not good customer service.
」
「Hotel was nice , in nice area
Sofa bed could do with updating it was like sleeping on the floor
Communication between the hotel and hotels.com needs to be improved. I purchased a pay on arrival, but I was emailed while at the airport asking for payment , to be told my accommodation will be cancelled if not paid with in 2 hours, this is not good customer service.
」
Julie