「Great customer service! I was notified of a water leak that was found, and it was promptly taken care of before we arrived to avoid having to switch to a different room (with a different setup than what I originally selected). I valued the transparency and effort to ensure our comfort and satisfaction.」
「The Wi-Fi connection was useful but a bit slow, making it difficult to participate in web meetings during my stay. The staff was very helpful, kind, and friendly. The breakfast was good.」
"The location was excellent—close to both Disneyland and the Convention Center. The room was clean, and the housekeeping service was very satisfactory.
The complimentary breakfast was substantial, with eggs, sausage patties, muffins, and fruit. The self-serve waffles were especially delicious.
Right next to the hotel, there was a 7-Eleven, and a pharmacy was located across the street, which made it very convenient to pick up anything we needed.
I had seen some reviews mentioning noise, so I was a bit concerned, but my room was on the opposite side from the road, and I couldn’t hear any traffic at all. Occasionally, I could hear some noise from adjacent rooms or the floor above, but it wasn’t bothersome.
The only downside was the internet. The hotel’s free Wi-Fi had an unstable connection, making it difficult to handle large data transfers. I could watch YouTube on my laptop, but the video often stopped to buffer. It also took a very long time to send videos through messaging apps.
If this might be a concern for you, bringing a portable Wi-Fi device would make your stay perfect."
