「I've staying at Hollywood before and had pretty decent visits with no real problems. However my last visit went left after checkout I noticed a charge for an upgrade I never asked for. I was told it would be taken off and not charged but 2 days later it posted in my account...fast forward over 2 weeks, several calls and 2 messages for a callback from a supervisor I never received ...I finally called again and was able to speak with a supervisor who took 2 minutes to refund my money saying it may...
「I've staying at Hollywood before and had pretty decent visits with no real problems. However my last visit went left after checkout I noticed a charge for an upgrade I never asked for. I was told it would be taken off and not charged but 2 days later it posted in my account...fast forward over 2 weeks, several calls and 2 messages for a callback from a supervisor I never received ...I finally called again and was able to speak with a supervisor who took 2 minutes to refund my money saying it may...
Sherita