Southern Madrid Ski Vacations

Positives: The location is good. The metro is nearby and there are many restaurants and grocery shops around. The room is big and has many amenities. The air conditioning works well, even at 40C outside the room was always comfortable. Negatives: The checkin process was not smooth at all. The codes were not working and I had to get a key. This process took over 40 minutes. Be aware that there is no reception and all communication is through WhatsApp. The bed is very hard.

Fabulous location and hotel. Breakfast is amazing as well as view from pool. Pool is tiny but very nice.

good location. quiet. quick to the center, quick to the airport.

- Easy check-in (about 5-10mins), can be done online as well - Functional cards to access the rooms; had one issue that was resolved in 5mins - I have not personally tried the food over there but I’ve been told it’s not terrible - I’ve not used the laundry systems but there is a paper in the closet with the prices; seems kind of expensive honestly since it’s a cost per piece of clothing; same thing for ironing - Rooms are very nice, bathroom as well, bidet included. Only thing is that flushing may be complicated for people with physical disabilities as it was already difficult without any. It’s a button that you have to push harder than what would be expected. The cleaning team is nice, but I will say that once it’s past 11-12, it is unlikely that they will pass again even if we indicate that the room is free to be cleaned - 2 different metro stations near (15 mins on foot: Suanzes has a hill to climb up a little and Torre Arias is much more simple. There’s also different bus stations nearby (28 -> Puerta de Alcàla; 105 -> Airport (big luggages aren’t allowed on); 153 -> no clue). Main city is easily accesible within 30-40mins - Communication with the hotel team is easy with a little Spanish skill; they speak a little english as well so it’s easy to bridge both languages - Gym available; didn’t use it, but it seemed to have enough equipment to work out Overall: 4/5, I never really had to think much about the hotel in a negative sense, but it didn’t stick out to me :p

Had a wonderful stay at the hotel definitely will always sleep at that hotel when I return to Spain

I stayed here for the second time. The buffet and room were 5 stars. My wife and I were jet lagged and we walked out early Monday morning after breakfast to look at the pool. There was no sign saying the deck was closed. A woman started shouting at us and was unhinged. We left and apologized but nobody seemed to care. I understand doing maintenance to your property but don’t yell at your guests. Don’t think I will return if walking into a pool deck gets me yelled at. It’s still a special property near the airport.

Loved this hotel. The staff was great and helpful, the rooms were lovely and clean and the pool was an incredibly welcome respite on a very hot day. Plus, I loved the piano in the lobby (I even played a bit).

good location. quiet. quick to the center, quick to the airport.

Fabulous location and hotel. Breakfast is amazing as well as view from pool. Pool is tiny but very nice.

Very good service

- Easy check-in (about 5-10mins), can be done online as well - Functional cards to access the rooms; had one issue that was resolved in 5mins - I have not personally tried the food over there but I’ve been told it’s not terrible - I’ve not used the laundry systems but there is a paper in the closet with the prices; seems kind of expensive honestly since it’s a cost per piece of clothing; same thing for ironing - Rooms are very nice, bathroom as well, bidet included. Only thing is that flushing may be complicated for people with physical disabilities as it was already difficult without any. It’s a button that you have to push harder than what would be expected. The cleaning team is nice, but I will say that once it’s past 11-12, it is unlikely that they will pass again even if we indicate that the room is free to be cleaned - 2 different metro stations near (15 mins on foot: Suanzes has a hill to climb up a little and Torre Arias is much more simple. There’s also different bus stations nearby (28 -> Puerta de Alcàla; 105 -> Airport (big luggages aren’t allowed on); 153 -> no clue). Main city is easily accesible within 30-40mins - Communication with the hotel team is easy with a little Spanish skill; they speak a little english as well so it’s easy to bridge both languages - Gym available; didn’t use it, but it seemed to have enough equipment to work out Overall: 4/5, I never really had to think much about the hotel in a negative sense, but it didn’t stick out to me :p

Fabulous location and hotel. Breakfast is amazing as well as view from pool. Pool is tiny but very nice.

good location. quiet. quick to the center, quick to the airport.