Tancah Ski Vacations

We have stayed at Rayal Haciendas several times. We always stay the week prior to the resort closure for 1 week for maintenance. This year their breakfast, lunch and dinner offerings were very slim due to a restaurant buffet closure being replaced with a very LIMITED buffet. Since we have been in the past and we know what to expect- this was very disappointing. We ended up with reservations every night and ate the same thing every night for dinner- the point of having multiple restaurants is to have variety. Additionally, their closed restaurants often features dinner shows that weren't available as well. Finally on Friday- they had begun draining the pool early. Pretty annoying that we missed out on multiple things so they can get an early start- next time just close the whole resort for 2 weeks- instead of limiting the experience for paying guests. Usually, we are very satisfied with this resort- otherwise we wouldn't have returned 4x. On a positive note- the staff are very kind, thoughtful, and helpful- always wanting to provide the best service to the guests. They are our favorite part, they always remember us and what we like. We appreciate them especially :)

It was great value. Clean and convenient. Food was delicious . People were friendly. A/C didn’t work well in one bedroom and we couldn’t get TV’s to connect to any streaming service and could not cast.

Our second stay at it was perfect.

The staff is very attentive and welcoming, making the stay feel comfortable from the start. The property is kept very clean, and the rooms are well maintained, which added to the overall pleasant experience. The beach itself was a little wavy during my visit, but still enjoyable.

My only 2 complaints are no place to exchange monies and definitely not enough outdoor bathrooms. Besides that a great place to enjoy !!!!

Perfect Honeymoon at Aqua Live Cancun – Amazing Staff & Beautiful Property!

Our second stay at it was perfect.

Beautiful hotel. Love the arts.

Clean room, friendly attentive staff

It was great value. Clean and convenient. Food was delicious . People were friendly. A/C didn’t work well in one bedroom and we couldn’t get TV’s to connect to any streaming service and could not cast.

Our second stay at it was perfect.