Municipality of Appingedam Ski Vacations

Nice and clean. Good amenities and lovely breakfast

Beautiful hotel

The location was good, but overall we were disappointed with our stay. We were initially told babysitting services were available, but after arrival we were told otherwise and only after repeated complaints was one babysitter arranged. Housekeeping was below expectations, with towels and linens not being changed properly and the room not cleaned well. Customer service did not meet the standards of a 4-star hotel, and our complaints were not adequately addressed.

The location was perfect for visiting Amsterdam. The staff was very helpful and did whatever they could to make our stay better. They gave suggestions on places to eat nearby.

Good location within a short walk of train station and tram stops. Staff were friendly and very helpful (improvising a vase for our mother's day flowers). Rooms were clean and well-equipped, but there were some style-over-substance design choices (e.g., glass cylinder shower that clogged and overflowed, tiny wash basin). Not many options for food - particularly dinner - without a bit of a walk, mitigated by easy access to trams.

Was a nice stay taxes were high though

Beautiful hotel

This place needs a terrible upgrade and remodel. Why is it considered a 5 star property? I know every country has different standards, but if this is a 5 star property, what's the highest star a property can receive. It's so shabby. Dirty carpets. Maze-like hallways. Think the movie "The Shining". I wouldn't stay here again.

Good location within a short walk of train station and tram stops. Staff were friendly and very helpful (improvising a vase for our mother's day flowers). Rooms were clean and well-equipped, but there were some style-over-substance design choices (e.g., glass cylinder shower that clogged and overflowed, tiny wash basin). Not many options for food - particularly dinner - without a bit of a walk, mitigated by easy access to trams.

Beautiful hotel

The location was perfect for visiting Amsterdam. The staff was very helpful and did whatever they could to make our stay better. They gave suggestions on places to eat nearby.

You don't even deserve one star. A hotel that profits from others' misfortune to enrich itself—it's shameful...

The location was good, but overall we were disappointed with our stay. We were initially told babysitting services were available, but after arrival we were told otherwise and only after repeated complaints was one babysitter arranged. Housekeeping was below expectations, with towels and linens not being changed properly and the room not cleaned well. Customer service did not meet the standards of a 4-star hotel, and our complaints were not adequately addressed.

The cat is a sweetheart! Thank you for the water in the room and all the advice on places to see! Close to the museums to walk to but the bus and tram are right there. The breakfast downstairs is worth the monez for sure. We enjoyed out basement room and our stay.