Sunshine Coast Waterfront Ski Vacations

Nice apartment & good location

Great hotel in a great location. Staff was tip-top & hotel kept in great conditon. Special kudos to both the manager who offered us an upgraded room because we had a leaky sink faucet (we declined the move but I appreciated his concern for enhacing our stay) and for the tall gentleman who fixed the leak problem. He was pleasant, very focused on resolving the problem quickly, diagnosed & quickly fetched the part, left the work space clean and was out in less than 30 minutes ... great job.

Great location fantastic staff. Willing and helpful

Communication around access to accommodation outside reception hours could have been shared much earlier. It caused a lot of stress.

The room was great and the staff were super friendly and very helpful

Staff were super friendly and nice. Our hotel room was so nice!! Loved the bathroom/shower

I didn't like that the weekend cleaning staff weren't very thorough. In room dining menu was scarce of meat dishes, but the food was delicious anyway. There was also a Sundays and public holidays surcharge on room service. However the room itself, was fantastic! The view was nice, the room and furniture were neat, tidy and clean. An in-room coffee pod machine with complementary pods and bottled water. The bed was extremely comfortable and luxurious. The staff were great and very helpful. Unfortunately there was no information upon/during booking about the gym and pool currently being under renovation. This was very disappointing as access to these facilities were at 2 seperate locations within an 800m radius of Ovolo. This was disclosed to me only at check-in.

Great property. Excellent service. Would stay again

Communication around access to accommodation outside reception hours could have been shared much earlier. It caused a lot of stress.

I didn't like that the weekend cleaning staff weren't very thorough. In room dining menu was scarce of meat dishes, but the food was delicious anyway. There was also a Sundays and public holidays surcharge on room service. However the room itself, was fantastic! The view was nice, the room and furniture were neat, tidy and clean. An in-room coffee pod machine with complementary pods and bottled water. The bed was extremely comfortable and luxurious. The staff were great and very helpful. Unfortunately there was no information upon/during booking about the gym and pool currently being under renovation. This was very disappointing as access to these facilities were at 2 seperate locations within an 800m radius of Ovolo. This was disclosed to me only at check-in.

Great hotel in a great location. Staff was tip-top & hotel kept in great conditon. Special kudos to both the manager who offered us an upgraded room because we had a leaky sink faucet (we declined the move but I appreciated his concern for enhacing our stay) and for the tall gentleman who fixed the leak problem. He was pleasant, very focused on resolving the problem quickly, diagnosed & quickly fetched the part, left the work space clean and was out in less than 30 minutes ... great job.

Convenient location, tidy and comfortable

Communication around access to accommodation outside reception hours could have been shared much earlier. It caused a lot of stress.

Pool is good and neat water