West Harvey Romantic Vacations

The water handle on the shower fell off. Bed sheets weren’t clean.

It’s convenient but old features and breakfast was overpriced. Cheap and simple menus. Service person was not friendly.

Amazing location. Love this historic hotel and the included room service breakfast is one of the best I’ve ever had.

Room was clean and staff members were super friendly

Room was big and spotless. The reception staff were so amazing and friendly and helpful and the evening reception was a lovely touch especially Jose on the bar so chatty and kind. Shout out to Mickey on reception for always being happy and friendly x and porter in reception for getting us our big taxi back to the airport and helping us with our ten suitcases into the big taxi - 4th visit to Kinzie Hotel would recommend it and will be back soon

All of the above. Staff was wonderful. Room was clean and comfortable. On site amenities were great and food was superb. Best espresso martini I’ve ever tasted.

Excellent service throughout the hotel

Spotless and comfortable room with great view. Great Staff.

The room was beautiful and clean and a good city view of the city

All of the above. Staff was wonderful. Room was clean and comfortable. On site amenities were great and food was superb. Best espresso martini I’ve ever tasted.

The rooms were great. Very spacious, fully stocked kitchen and extremely clean. We loved having access to the 8th floor with the steam room, sauna, fitness center, game rooms, and socializing areas 24/7. Would love to experience it in the summer with the pool and outdoor areas. We were also fortunate enough to attend during their Christmas Brunch buffet which was such a great perk! If the price stays around the same, I will continue to stay at Level hotels exclusively in any cities I visit that has one! I’ve already told so many people about my wonderful hotel experience.