Piers Island Romantic Vacations

Love this hotel! My go to in Vancouver as I love the shipyard and the view!

Great staff and excellent experience

Everything was great for the most part, location is ideal. Room was clean and the fitness / pool facility is very nice. The bed was just not very comfortable and could use an update.

The only thing missing was a cup of coffee in the morning, but everything else about the property was good

easy check in and great communication

Always a great stay!

Amazing hotel, beautiful staff

Reception in L1 on Saturdays @7:30pm, was very rude and aggressive when approaching us to make us aware of the rules of the lobby. We had our husbands drinking an alcoholic drink again unaware of the rules of the hotel. Immediately our husband's dispossessed their drink. She even called security. We felt discriminatied as we sat there waiting for our dinner reservations. She approached everyone who looked to be her same nationality with such pleasure and made us feel completely like outsiders. We definitely DO not plan to return to this hotel. We are high educated individuals that hold high ends roles in the business world and will share with our colleagues.

We absolutely love coming here… the views, the ambiance , the staff, the property… fantastic! Jack, Molly and Bella make our stay the best place in Victoria to look forward to returning time after time❤️

Fairmont stays are always 10/10. The Empress staff in the hotel and spa went above and beyond making our stay memorable

Friendly staff, clean room, beautiful area

staff are nice and kind,cleanliness yes,everything is amazing

Great staff and excellent experience

Place is great except there is no smart tv. The tv’s are very old and no smart capability.