Tancah Pet-friendly Vacations

It was great value. Clean and convenient. Food was delicious . People were friendly. A/C didn’t work well in one bedroom and we couldn’t get TV’s to connect to any streaming service and could not cast.

Best resort ever I loved it

The music at the adult pool bar needs to be looked into. Need more up beat, Spanish music. Staff is great and very friendly, the food is probably the best I’ve had at any resort in Cancun and the resort is very clean! Beach is not useable and there is a strong stench coming from the ocean due to heavy Sargassum. Overall, I would stay here again!

Many of the areas of the resort are showing wear and tear for it only being 6 months old. Humid in damp in the rooms with mold growing in some areas

Food was amazing! Staff was the best of all the RIU resorts I have been to.

Many of the areas of the resort are showing wear and tear for it only being 6 months old. Humid in damp in the rooms with mold growing in some areas

Best resort ever I loved it

The music at the adult pool bar needs to be looked into. Need more up beat, Spanish music. Staff is great and very friendly, the food is probably the best I’ve had at any resort in Cancun and the resort is very clean! Beach is not useable and there is a strong stench coming from the ocean due to heavy Sargassum. Overall, I would stay here again!

Was our first time at this resort and it far exceeded our expectations. Staff was very friendly and helpful. Food was very good and in general all the amenities provided were exceptional. We went as a family of four with our two seven year olds. They had activities at the kids club everyday and was a highlight of the kids experience. Great balance between kids activities and adults.

It was great value. Clean and convenient. Food was delicious . People were friendly. A/C didn’t work well in one bedroom and we couldn’t get TV’s to connect to any streaming service and could not cast.

Amazing staff. Amazing property. If you want absolute luxury and comfort this is your hotel. From the heated toilets with built in bidets to the amazing stone jacuzzis, from the fantastic hammocks to the pool lounge chairs and umbrellas, absolutely no expense was spared here. If you want an all inclusive with gourmet food and fantastic attentive service, look no further than Hotel Mousai.

Food was amazing! Staff was the best of all the RIU resorts I have been to.

The music at the adult pool bar needs to be looked into. Need more up beat, Spanish music. Staff is great and very friendly, the food is probably the best I’ve had at any resort in Cancun and the resort is very clean! Beach is not useable and there is a strong stench coming from the ocean due to heavy Sargassum. Overall, I would stay here again!

Best resort ever I loved it