Nötö Pet-friendly Vacations

If I could give this place zero stars I would. First, it was very hard to find the location because there is construction outside. When I finally found the place, there was one person at the desk who was extremely rude and condescending. She made fun of the way I spoke (mimicked me). I was in shock. I had already prepaid for the hotel so I didn't know what to do. I figured I would let it go since it's one night. I asked about parking - she said can't give me parking until I checked in. So I checked in and then after I paid for parking - she said she didn't have anymore key cards to the parking garage. She told me that every time I would need to go in or out of the garage I would need to come into the hotel and tell them and they would meet me at the garage (!) I asked politely how does this work if there's only one person at the desk. and where do I park to call you to help me with the garage (since there's no parking - only construction - outside the hotel). That set her off in an angry tirade. I was afraid for my safety at this hotel with this person in charge. I called my friend that I was meeting - she came over a few minutes later and I told her what happened. We checked the room - which had an intense chemical odor - can't breath. She refused to let me talk to a manager and refused to refund. It was such a twilight zone experience. STAY AWAY FROM THIS HORRID PLACE.

The Expedia Premium status reservation came with (2) free buffets and a $55 beverage credit. This saved us well over $300, and the room was only $400 per night. Our only gripe is the Encore and Wynn seemed a little more smokey than other properties. Overall great stay though!

This was a perfect stay for our family trip. It offered enough space and privacy from while traveling with teenagers. The location was great. Quick walk to Wall St, Battery Park, and the Brooklyn Bridge. It was close to dining and subway station. The staff was friendly and helpful. I would definitely recommend this property.

Staff was great but that’s about it. Rooms and bathrooms are extremely small. You can hear everything from the hallways

The Expedia Premium status reservation came with (2) free buffets and a $55 beverage credit. This saved us well over $300, and the room was only $400 per night. Our only gripe is the Encore and Wynn seemed a little more smokey than other properties. Overall great stay though!

Excellent all round

Staff were always happy and helpful. A+ They made the experience very enjoyable. Please upgrade you toilet paper - a luxury hotel should never consider single ply toilet paper acceptable.

I stayed at the Ceasars plaza for two nights, I was excited to stay since it’s a classic Hotel in Vegas. The casino and shops are still fancy and a lot of nice architecture around the Hotel, especially the Pool area. However a couple of things, I was disappointed that you have to pay for coffee pods to drink in your room, I think that coffee should still be complimentary at least. Also, once I was in the room I went into the bathroom and noticed there was no switch for the ceiling air fans, so the bathroom did not smell clean. we kept the door closed. Also, on the evening before we were to check out, I got locked out of my room, Since the walk to the front desk is very long, I used the phone that is on the floor we were in , and called front desk and was told to call Security. The security person was nice and opened the door for us but told us that we would have to go down to the front desk to get a new set of keys (I didn't understand why the front desk wouldn’t do that for us automatically when I called since we were not checking out till the morning) Just a ‘sorry’ from the front desk is not enough sometimes if you are paying to stay in a nice hotel and have an inconvenience like being locked out of your room.

Liked situation!

The staff was rude

The room was wonderful most the staff was great. It was pile of trash by the trash cans, and sometimes there was a mess in the elevator and when we told the staff about it, they didn’t really care. We did enjoy the hotel and casino. I just wish it was a little more clean.

It was beautiful, very clean and very quiet. The staff was amazing. I will definitely come back.