Waasland Luxury Vacations

The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.

Amazing hotel. Every member of staff I came into contact with provided exceptional service. The room was spacious, nice bathtub, extremely comfortable bed and pillows. The head concierge was exceptional and scored a same day reservation for a Michelan restaurant as well. Will be back next time I am in Brussels.

Excellent hotel, clean and comfortably but surrounding area lets it down

Great location and very good breakfast

Good breakfast. Very happy that they let me have a late checkout.

We had a fabulous stay in February. Location great, very quiet which was important to us.

Amazing hotel. Every member of staff I came into contact with provided exceptional service. The room was spacious, nice bathtub, extremely comfortable bed and pillows. The head concierge was exceptional and scored a same day reservation for a Michelan restaurant as well. Will be back next time I am in Brussels.

Spacious room, easily accommodated family of 3. Great location - Hotel is 5 min walk from Grand Palace and other city landmarks. Everyone was courteous and gracious!

The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.

Prêt de la gare de Bruxelles - 7 minutes à pied. Les chambres sont belles, le service était parfait et les sucreries à la porte étaient bons! Je recommande cet hôtel! Séjour à fin avril 2026! Voyage en couple

Amazing hotel. Every member of staff I came into contact with provided exceptional service. The room was spacious, nice bathtub, extremely comfortable bed and pillows. The head concierge was exceptional and scored a same day reservation for a Michelan restaurant as well. Will be back next time I am in Brussels.

It’s ok, the zone is not the best

Prêt de la gare de Bruxelles - 7 minutes à pied. Les chambres sont belles, le service était parfait et les sucreries à la porte étaient bons! Je recommande cet hôtel! Séjour à fin avril 2026! Voyage en couple

Nice room, very clean