Mid-Atlantic Luxury Vacations

The place was nice, BUT the hidden charges of Urban Experience charges were a surprise, and of course I was not happy about.

Staff were very accomodating and looked after my family well during our stay. Nothing was too difficult for them.

Room is outdated in appliance. No refill of the minibar. Bad quality of breakfast. Only one bar open for eating.

The Langham properties have become a go to for us and it’s because of the service delivery standards experienced at the London, Pasadena and NYC properties. Our 4 night stay was a busy one as our December 31st arrival meant we had to be quick at checking in time to head out for our dinner plans. Staff has always been exceptionally professional and went so far as to be recognized by two staff members from our previous stay. There are many great hotels in NYC, but the Langham’s 5th Avenue location is absolutely, positively perfect. Thank you for the warm welcome and excellent customer service.

Facilities need work, staff is very good but cost of daily amenities exorbitant.

The place was nice, BUT the hidden charges of Urban Experience charges were a surprise, and of course I was not happy about.

Staff were very accomodating and looked after my family well during our stay. Nothing was too difficult for them.

Room was spotless and the concierge service was fast. Would definitely like to come back for a spa day as the spa was completely booked up during our stay.

Great location near Times Square within 1-2 blocks and f theaters, Times Square, and restaurants. Staff friendly. Rooftop bar is nice. Only drawback, uber drops you off across the street, not a big deal. Don’t rent a car. Too much traffic. Recommend.

Room is outdated in appliance. No refill of the minibar. Bad quality of breakfast. Only one bar open for eating.

Oh my God! What a fabulous hotel right in the middle of the action. We didn’t even need taxis or trains because we could walk everywhere from here. First class staff, first class rooms. What else can I say?

The place was nice, BUT the hidden charges of Urban Experience charges were a surprise, and of course I was not happy about.

Room is outdated in appliance. No refill of the minibar. Bad quality of breakfast. Only one bar open for eating.

Room was spotless and the concierge service was fast. Would definitely like to come back for a spa day as the spa was completely booked up during our stay.