St Martin's Luxury Vacations

The hotel was amazing. Great customer service. The crew was very friendly. The breakfast was delicious. I absolutely recommend this hotel.

Very clean unit, just as pictures show. Very quiet facility. About 15 min away from the strip. Very friendly staff

Clean room, but the coffee for room was missing and tissue box was not refilled for room. Staff was super friendly and helpful. Breakfast options were excellent. Lots of good restaurants nearby. A carrefour express is within walking distance. Love my stay here.

Beautiful and charming. Very pleasant staff. Be aware that the elevator is very antiquated so 1 person and 2 large suitcases at a time is all that will fit but was not a problem. Beautiful location would stay here again! Side note, like most places in Italy, there is a city tax you have to pay at checkout so be aware

Clean safe and good Neighbourhood.

I have never had the valet/bell desk at a hotel of this caliber be so dismissive. To actually just let me take my bags out of the car, not say hello, not ask if they can assist is mind blowing. And then when I’m leaving and ask them to hail me a cab for the airport and they say ask the front desk? Somewhat surprising. It’s a beautiful location, views are solid, rooms are a little spartan for a five star BUT the quality is still there. Ate at the piano bar/pool restaurant downstairs, food was solid, not spectacular. The chocolate chip cookies were amazeballs. The restaurant was somewhat crowded and they arrange it in such a way that I was constantly getting hit in the shoulder like if you’re in the aisle seat of a plane. As I’m getting up after paying, a waitress walks by, hits me in the shoulder and then almost trips over my foot. She then admonished me that I should be careful as if I intended to trip her… put a certain taste in my mouth. I did call down to guest services to ask for ice as my daughter had injured her ankle and needed to do some therapy. They said it was coming, but 40 minutes later, no ice and we had to go to our event. Would I stay there again? Yes, most likely. I’ll just be prepared going in that the front of house staff isn’t up to par. Housekeeping was incredible.

Wonderful stay at the Fairmont Gold. Mathew and his team at gold Experience went above and beyond to take care us. Will stay again

We thoroughly enjoyed our stay, it was perfect for a 5 night stay in NYC. Staff were friendly and helpful and the housekeeping was exceptional

Though the room was on the smaller side (completely understand as we were in NYC), our family of 5 had a comfortable and lovely stay. Pros: So many! Very clean, modern room and bathroom, lots of places to store items in the room to keep the smaller space organized and neat, attentive and friendly staff, well organized and tasty breakfast, great price, very quiet in the rooms, fantastic location. Cons: Only one member of our group could access wi-fi - the rest would have to purchase. We chose to go without. We stayed on the 21st floor which uses a bank of 3 elevators. Rooms on floor 27 and higher use a separate bank of 3 elevators. Accessing the up to floor 26 elevators was very challenging in the morning from 8-10 as one of the elevators is used exclusively to take people to and from the 5th floor for breakfast. Meaning everyone staying on those floors were limited to 2 elevators. It took almost 15 minutes to get an elevator our first morning. We chose to go down 21 flights of stairs each morning after that as it was much quicker and more efficient. Certainly not a deal breaker, and it was good exercise first thing in the morning. For those with mobility issues, I would highly suggest they stay in a room on the 27th floor or higher to ensure easier access to elevators in the morning. Overall: Cannot beat the location. 5-8 minute walk to most of the major Broadway theaters, not to mention hundreds of incredible restaurants.

Clean room, good breakfast, and 1 block away from time square. It was a really good experience, and I would definitely stay here again.

We thoroughly enjoyed our stay, it was perfect for a 5 night stay in NYC. Staff were friendly and helpful and the housekeeping was exceptional

I've stayed here during my last 2 trips to LA and w

Though the room was on the smaller side (completely understand as we were in NYC), our family of 5 had a comfortable and lovely stay. Pros: So many! Very clean, modern room and bathroom, lots of places to store items in the room to keep the smaller space organized and neat, attentive and friendly staff, well organized and tasty breakfast, great price, very quiet in the rooms, fantastic location. Cons: Only one member of our group could access wi-fi - the rest would have to purchase. We chose to go without. We stayed on the 21st floor which uses a bank of 3 elevators. Rooms on floor 27 and higher use a separate bank of 3 elevators. Accessing the up to floor 26 elevators was very challenging in the morning from 8-10 as one of the elevators is used exclusively to take people to and from the 5th floor for breakfast. Meaning everyone staying on those floors were limited to 2 elevators. It took almost 15 minutes to get an elevator our first morning. We chose to go down 21 flights of stairs each morning after that as it was much quicker and more efficient. Certainly not a deal breaker, and it was good exercise first thing in the morning. For those with mobility issues, I would highly suggest they stay in a room on the 27th floor or higher to ensure easier access to elevators in the morning. Overall: Cannot beat the location. 5-8 minute walk to most of the major Broadway theaters, not to mention hundreds of incredible restaurants.

Clean room, good breakfast, and 1 block away from time square. It was a really good experience, and I would definitely stay here again.