ウェスト ハーベイでのラグジュアリー旅行

Overall good hotel from locations, facilities. Starbucks on 1st floor was convenient. $31 buffet Breakfast can be better. Bathtub is old. But overall good for what we pay.

The room was not cleaned on the fourth day of our stay. When we found that out as we returned to the room at 6 pm and claimed it to the receptionist, he said if we hang the do not disturb sign and we said no, and he said all the staff is gone by 4:30pm and they can’t do anything. That is not our problem nor our concern whether they let the staff go by 4:30 without doing their job, but he made it look as if it were our fault. It was very unpleasant.

The room was not cleaned on the fourth day of our stay. When we found that out as we returned to the room at 6 pm and claimed it to the receptionist, he said if we hang the do not disturb sign and we said no, and he said all the staff is gone by 4:30pm and they can’t do anything. That is not our problem nor our concern whether they let the staff go by 4:30 without doing their job, but he made it look as if it were our fault. It was very unpleasant.