Kinki Region Luxury Vacations

Great location

This is my second time stay with them. Everything was perfect except for their shuttle bus service. We have our 2 kids touring the city and ran to the shuttle bus station before the last bus schedule. The driver was still loading people into the bus and he refused to take us even when I showed him our shuttle tickets! We were exhausted after whole day walk around then had to walk again to the taxi stand to grab the cab. We spoke the front desk of the incident right after we got back that night. They said they would investigate and provide feedback. The following morning when we were checking out and were sort of brushed off with a finding is that driver did not know that we wanted to take the shuttle! I emphasized to them that I was showing the hotel shuttle tickets to the driver. But hotel did not follow up with the case or give us the refund for our cab ride either. That’s quite disappointing considering that this is a high standard hotel.

Great location by the station good hotel for the price

It was a great experience; the only thing I didn't enjoy were the pillows. They used some sort of bead filling. The staff was very kind. The rooms were a good size. If you plan on doing your laundry here, there are 4 self serve machines that can be hard to claim. They also offer a service to do your laundry for you, but it is much more expensive. They also offer luggage forwarding.

It was so nice and feels so romantic and relaxing at this hotel and location is great ! Helpful stuff and great upkeep!

This is my second time stay with them. Everything was perfect except for their shuttle bus service. We have our 2 kids touring the city and ran to the shuttle bus station before the last bus schedule. The driver was still loading people into the bus and he refused to take us even when I showed him our shuttle tickets! We were exhausted after whole day walk around then had to walk again to the taxi stand to grab the cab. We spoke the front desk of the incident right after we got back that night. They said they would investigate and provide feedback. The following morning when we were checking out and were sort of brushed off with a finding is that driver did not know that we wanted to take the shuttle! I emphasized to them that I was showing the hotel shuttle tickets to the driver. But hotel did not follow up with the case or give us the refund for our cab ride either. That’s quite disappointing considering that this is a high standard hotel.

Hotel very well localed with excellent service and attention.

Great location

Great location by the station good hotel for the price

インテックス大阪が目の前でイベントに参加しやすかったです　駐車場も1泊1000円がアプリ提示でなぜか無料で、出し入れもいつでもフロントで無料QRがもらえて快適でした　部屋がとっても静かで各階にウォーターサーバー（熱湯 冷水 常温）があり、助かりました　シャワーヘッドはRefaでした　ユニットバスですが、広くて快適でした　シティービューも梅田ビル街や港、コンテナ、トラス橋など見晴らしがとっても良かったです

Great location

Hotel very well localed with excellent service and attention.