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"Nice clean and well maintained. Rooms are very small. Keep in mind if you have large and too many suitcases. "

"The staff is very helpful. The drink bar, night ramen and spring special afternoon dessert are really a plus to the stay. It is great for families with children. "

"Great location for transportations and sightseeing. Lobby is spacious and relaxing. Staff are wonderful. "

"Everything went really well. The kiosk that they want you to check in at, you have to pay a tax and it didn’t take my debit card for some reason. You needed a card with a PIN. We tried 3 different people on our party, and none of our cards worked. So we were scrambling trying to find the tax money in yen. It wasn’t expensive, I just wasn’t prepared for it. I hadn’t gone to an ATM to get more yen."

"Would definitely stay again. Loved the room, location, and bakery in the lobby."

"Good "

"Room had amazing views, staff friendly and the lounge was stocked nightly."

"Prefer bottled water"

"The bathroom was tiny for a room that was charged for 4 adults by the hotel. Its almost like a cruise ship bathroom with extermely poor design from the sink (practically no space to keep the stuff - you would have to hold your things and keep it outside the room) to the towel rack which is very high and directly over the toilet. No automated flush (airport have a better toilet). Curtain in the bathroom. Only one mirror outside the room by the main door and if you are getting ready - you will be hit by the door. Also, entire hotel has "strict" directions for the guests. Don't do this or that - not treating them like adults. They replaced water bottles with an empty jug that you would have to fill out from the lounge area. Jug so poorly designed that you would likely spill water in the room. The room should not be sold for a family of four and not charged children as adults for everything just because you are able to fit two double beds in the room. Also, the night pyjamas are hidden in the drawer and just one long shirt (unsure if anyone wears them). Not recommended. Staff told me this is what you would get if you want to "save" money - I was confused!"