Canada - New England Luxury Vacations

Room was nice but carpet was very old and dirty. No room service. $30 cab ride to old Quebec. No signage at front desk. 1 elevator that was inconvenient so be prepared to use stairs. Spa was very nice

The view is great Restaurant is superb

We loved everything about this hotel. It’s clean, beautiful, and quiet and it had little touches that made it special. We were welcomed to our room at check in with fresh strawberries and cakes - both absolutely delicious. Each day we had room service and an evening turndown with chocolates and a large water bottle to enjoy. The bathroom had a black ‘cosmetics’ cloth to clean my face to not dirty up the white one, which is very thoughtful. The breakfast brunch at Coteau was second to none; an absolutely fabulous selection with everything fresh and locally grown/sourced. We very happily ate there 3 of the 4 mornings we were there. Service was wonderful - the bar staff at Artefact were friendly and accommodating, willing to make any drink we requested and fun to sit and chat with. The front desk staff were also extremely helpful and polite. The gym was fully equipped with everything we needed - free weights, benches, a cable machine, various cardio equipment, kettlebells, step boxes, TRX bands, battle ropes, bosu/yoga balls, and cushioned mats. The sauna was also a special treat after days of sightseeing. I was often the only person in the entire spa area, which made it feel like my personal space. The lobby has flavoured water, fresh coffee, and apples each morning and throughout the day. Its location is so fantastic to navigate the city’s Old Town, with plenty of restaurants, pubs, art galleries, and shopping within a 10 minute walk radius. We will definitely be back!

Love this old character hotel it was so beautiful to see

This is the first time we have stayed at this property. The location, accommodations and staff were fantastic. I was especially impressed by the customer service provided by the staff. Every staff member greeted us personally, asked if we needed anything and invariably wished us a good day. The staff alone made our stay a pleasure-able experience.

The view is great Restaurant is superb

This is the first time we have stayed at this property. The location, accommodations and staff were fantastic. I was especially impressed by the customer service provided by the staff. Every staff member greeted us personally, asked if we needed anything and invariably wished us a good day. The staff alone made our stay a pleasure-able experience.

Absolutely gorgeous hotel with amazing staff!

Absolutely gorgeous hotel with amazing staff!

The view is great Restaurant is superb

This is the first time we have stayed at this property. The location, accommodations and staff were fantastic. I was especially impressed by the customer service provided by the staff. Every staff member greeted us personally, asked if we needed anything and invariably wished us a good day. The staff alone made our stay a pleasure-able experience.