Muiden Luxury Vacations

The lodge was spotlessly clean! Everything we needed for the week was there! Thank you for accommodating us with our separate and late arrivals

Excellent reception support and staff

The location of the property was great with all sorts of amenities and entertainment within walking distance. The check-in was a less than memorable process. During the check in the cleck took a call, which sounded like a personal call, and just left us standing. Then she asked if I wanted to set up my credit information for the property deposit and I said yes. She barely started the process and then decided to dismiss us and said we could do it later when the suite was ready for checking. Minutes later she emailed me the credit deposit form to complete. It felt like she just wasn't interested in doing it. When got to the suite we discovered bugs in the bath tub, towels that smelled mildewy, dishwasher had a very off putting, and hair dryer was so sticky we were unable to clean it off. House keeping is every 3 days which is fine. However we were told of we needed any extra things dropped off to either call or email the reception. I called and asked that house keeping leave extra coffee when they came as we only had 6 when we arrived and ran out because they actually did not come until the 4th day. When they did come they left 4 pods 2 less than what we initially started with. If house keeping comes every 3 days, supposedly, and 2 people are staying in the suite you would need a minimum of 6 pods for each person to have one cup of coffee a day. We gave up and bought instant coffee instead only to discover the kettle provided in the suite was in a unusable state.

Beautiful location, quiet, clean

This is an exceptionally nice hotel - the staff are helpful & attentive, and the rooms & facilities are excellent.

The rooms, Janzs, location, staff, and ambiance are all superb.

Great staff very helpful

Great large room and canal view. Staff were very helpful trying to assist during a 2 day issue with Wi-Fi and few minor room issues. Restaurant and bar were very busy and crowd was a bit younger than expected. Location was amazing with lots of restaurants and close to many major attractions. Bit of noise in evening, but quiet at night. Would stay again.

Perfect hotel with a perfect location and perfect staff

The rooms, Janzs, location, staff, and ambiance are all superb.

Really small rooms, bath towels are more like hand towels, thin walls

Room was clean and everything we needed. Staff was also very welcoming and helpful. Would gladly stay here again.

The room was clean and modern, very comfortable bed and spacious room! The staff were lovely and very helpful. We had a great dinner in the restaurant too.