Shutoken Luxury Vacations

I booked this hotel the last minute as we wanted to tour around Yokohama before our cruise. The location was excellent. 5 minute walk from the Train Station and 15 minute walk to our cruise terminal. The hotel lives up to its name, very grand! Fancy, and large rooms! Older establishment. No key cards but real keys. Was a quick stay.

We were so spoiled as guests and consequently had very high expectations for the following stays during our trip (that those fell short). Very friendly and helpfull staff. Spacious room. Not very centrally located, but there were some cafes/ restaurants and convenient stores on walking distance. We arrived very early in the morning and had to pay for an extra night in order to get the room before check in time (price was higher than when booked thru Expedia)

Great hotel. Near the subway and taxi’s always available. It has a gym and bowling alley inside. Very nice. We walked to several local places.

One of the best place you can stay in Tokyo during cherry blossom season. Staffs are would class too-notched helpful, passionate, and friendly. I am impressed by their omotenashi evolved to a new level that it’s not clinical but genuinely interested in you.

The best experience and stay we could have had, enjoyed everything about it.

Great hotel. Near the subway and taxi’s always available. It has a gym and bowling alley inside. Very nice. We walked to several local places.

We were so spoiled as guests and consequently had very high expectations for the following stays during our trip (that those fell short). Very friendly and helpfull staff. Spacious room. Not very centrally located, but there were some cafes/ restaurants and convenient stores on walking distance. We arrived very early in the morning and had to pay for an extra night in order to get the room before check in time (price was higher than when booked thru Expedia)

One of the best place you can stay in Tokyo during cherry blossom season. Staffs are would class too-notched helpful, passionate, and friendly. I am impressed by their omotenashi evolved to a new level that it’s not clinical but genuinely interested in you.

One of the best place you can stay in Tokyo during cherry blossom season. Staffs are would class too-notched helpful, passionate, and friendly. I am impressed by their omotenashi evolved to a new level that it’s not clinical but genuinely interested in you.

We were so spoiled as guests and consequently had very high expectations for the following stays during our trip (that those fell short). Very friendly and helpfull staff. Spacious room. Not very centrally located, but there were some cafes/ restaurants and convenient stores on walking distance. We arrived very early in the morning and had to pay for an extra night in order to get the room before check in time (price was higher than when booked thru Expedia)

The best experience and stay we could have had, enjoyed everything about it.

Breakfast was very basic

Great hotel. Would definitely stay there again

For what I paid very disappointing, although I imagine that its nicer when its not under renovation. I overall do regret staying during my short stay in Tokyo. I had a suite on the 15th floor, and I'll say the spaces looked much bigger in pictures. However the view was excellent and the outdoor tub was also awesome. Great views at night. My room wasn't available for check-in till 3, when it was clear no one had stayed in it for a while. It was nice-ish but had quite a few stains and things like that. Upon initial arrival about 2 hours before checkin, I tried to drop off my bags and was slightly rudely turned away by a front desk associate, who made very clear check in was 3pm and after some back and forth, she luckily took my bags. Not the hotel's fault, but I'd figured I would note that Odaiba is a neat area but it is VERY inconvenient to get anywhere in Tokyo fast from here. If you plan to use trains, expect quite a few extra transfers than regular. Also, the hotel was under renovation as of writing this and the noise was very apparent and quite annoying/obstructive when you were in the lobby or anytime you were navigating the building. Temporary walls have been put up and the place has turned into a maze. The staff were normally kind enough to help out. But its very hard to find your way around and construction is obviously not something you want to be hassled by or thinking about when you're paying several hundred dollars for a room.