Sainte-Adele Luxury Vacations

It was a great experience all around.

I have stayed at this hotel over 20 times and never been disappointed. The renovated rooms are we spotless and well supplied . The staff are courteous, helpful, and very friendly The food at Renoir was spectacular and the service was perfection

Room and location were fantastic! Very clean and modern room but with old world charm!

The front desk was hospitable and helpful. However, the room wasn’t what we expected. The room was constantly too cold. We couldn’t control the heat so we had to keep asking the front desk to

Wonderful spacious modern comfortable room. Bar George is a delightful place to have cocktails. Staff were all accommodating, polite & professional. Easy self parking/valet parking at attached underground garage with direct access to hotel. Few minutes walk to Sainte Catherine with many shops & Eaton Mall nearby.

Wonderful spacious modern comfortable room. Bar George is a delightful place to have cocktails. Staff were all accommodating, polite & professional. Easy self parking/valet parking at attached underground garage with direct access to hotel. Few minutes walk to Sainte Catherine with many shops & Eaton Mall nearby.

I have stayed at this hotel over 20 times and never been disappointed. The renovated rooms are we spotless and well supplied . The staff are courteous, helpful, and very friendly The food at Renoir was spectacular and the service was perfection

This is not a 5 star hotel. Prices reflect that but staff and service needs much improvement. Was very much looking forward to our 3 night stay at birks hotel. Arrival was ok, got help with our luggage but no greeting. Reception and check in was terrible. Again no welcome greeting and I felt like I interacted with a machine instead of a person. Waited 4 hours for hangers and tissues. Restaurant was not impressive or welcoming. Took 4 tries for room service on December 24. They kept calling back saying items were not available….and could not tell me exactly what items were not available. A staff member finally delivered the limited menu and was very snotty about it. Not one of my 5 room services were accurate. Missing cutlery, one cup instead of two, missing milk for coffee as requested just a mess. Got the same robot for checkout on Christmas Day… not a word of greeting or mention of happy Christmas or similar just a statement “checking out?”. No ask if we enjoyed our stay nothing! As we waited for our car service we witnessed other guests expressing their dissatisfaction and understood when we got out the door without the help of a doorman- the sidewalk area needed to be shovelled and we had to drag our luggage through the snow. Not happy and won’t be returning. I left out several other examples but I think you get the idea. Location is great but this hotel is a 4 star at most and we are very disappointed with our stay.

Room and location were fantastic! Very clean and modern room but with old world charm!

I have stayed at this hotel over 20 times and never been disappointed. The renovated rooms are we spotless and well supplied . The staff are courteous, helpful, and very friendly The food at Renoir was spectacular and the service was perfection

The front desk was hospitable and helpful. However, the room wasn’t what we expected. The room was constantly too cold. We couldn’t control the heat so we had to keep asking the front desk to