Northern Vietnam Kid friendly Vacations

The staff were the standout feature - always friendly, helpful, inviting - you felt looked after.

Staff not friendly. Locked key in room and girl at front desk didn’t want to give me another key. I swear she rolled her eyes at me. Charged me 50% more for an airport car than other nearby hotels. Place isn’t bad, but better, cheaper, friendlier options all over Old Quarter in Hanoi. Wouldn’t stay again.

Clean rooms, very kind staff

Gorgeous old style hotel with heaps of character and class. Great location ( except If you are looking for authentic Vietnamese food! Nearby restaurants mainly terrible tourist slop) lovely room with clean sheets, pillows and towels. Staff were very pleasant and professional.

Fabulous hotel with amazing staff and facilities. Although this hotel is about 2km from the old quarter don’t let this put you off! Download the grab app and use taxis. We moved here after a very bad experience with a hotel in the old quarter and we are so pleased we did. From the size of the room to the amazing staff ( and breakfast Choices) you won’t be disappointed staying here. By Westlake, there are wonderful restaurants, views and beauty spas walking distance from the hotel. Particular praise to the reception staff and Truc Quynh in the restaurant who made us feel like VIPS.

Fabulous hotel with amazing staff and facilities. Although this hotel is about 2km from the old quarter don’t let this put you off! Download the grab app and use taxis. We moved here after a very bad experience with a hotel in the old quarter and we are so pleased we did. From the size of the room to the amazing staff ( and breakfast Choices) you won’t be disappointed staying here. By Westlake, there are wonderful restaurants, views and beauty spas walking distance from the hotel. Particular praise to the reception staff and Truc Quynh in the restaurant who made us feel like VIPS.

Staff not friendly. Locked key in room and girl at front desk didn’t want to give me another key. I swear she rolled her eyes at me. Charged me 50% more for an airport car than other nearby hotels. Place isn’t bad, but better, cheaper, friendlier options all over Old Quarter in Hanoi. Wouldn’t stay again.

Gorgeous old style hotel with heaps of character and class. Great location ( except If you are looking for authentic Vietnamese food! Nearby restaurants mainly terrible tourist slop) lovely room with clean sheets, pillows and towels. Staff were very pleasant and professional.

The staff were the standout feature - always friendly, helpful, inviting - you felt looked after.

Staff not friendly. Locked key in room and girl at front desk didn’t want to give me another key. I swear she rolled her eyes at me. Charged me 50% more for an airport car than other nearby hotels. Place isn’t bad, but better, cheaper, friendlier options all over Old Quarter in Hanoi. Wouldn’t stay again.

Clean rooms, very kind staff

The staff is really what makes this property special. They are so kind and helpful. On top of that it’s in a great location and walkable to nearly everything. I would absolutely stay here again no question.

Staff not friendly. Locked key in room and girl at front desk didn’t want to give me another key. I swear she rolled her eyes at me. Charged me 50% more for an airport car than other nearby hotels. Place isn’t bad, but better, cheaper, friendlier options all over Old Quarter in Hanoi. Wouldn’t stay again.

The room was mostly good. The bathroom being completely transparent can be a problem if you want privacy from other people travelling with you. The drain in the shower was a bit clogged. The receptionist was friendly but forgot to give instructions for the breakfast so I was trying to find it for some time until I found someone to ask, and the breakfast is in a completely separate building a block or two away. By the time I got there it was mostly finished and the options were pretty limited. If all you need is a good bed for the night with wifi, it's fine.