Heart of England Kid friendly Vacations

Room was clean and spacious, neighbourhood itself was quiet and i felt safe walking alone outside at night. Staff was incredibly helpful and friendly. Will stay here again!

Fully serviced apartment hotel. Nicely designed and great amenities. Great neighborhood with wonderful coffee shops and restaurants. Easy access to two Tube stops. Only drawback was the room can be a bit noisy as train tracks run behind the property.

Friendly and helpful to tourists. Great location to London

Great property for families, the apartment was very spacious and clean.

Excellent location. Great apartment with everything you can think of! Communication was excellent

A great hotel. Very popular with helpful staff.

The staff at the winter garden can be rather aloof but the waiters are excellent. The rooms are furnished and highly comfortable. Alas the champagne bar was closed. Shout out to the sommelier at the mirror bar, who is an expert in his craft.

Fully serviced apartment hotel. Nicely designed and great amenities. Great neighborhood with wonderful coffee shops and restaurants. Easy access to two Tube stops. Only drawback was the room can be a bit noisy as train tracks run behind the property.

Room was nice and clean

Hotel was Fabulous Start to finish, over all experience was great. Room was clean as well as the hotels other amenities. Would definitely be back and highly recommend

Lovely room, the friendliest staff ever, comfortable bar. Great location, would definitely return.

I really enjoyed my stay here. The room was clean, comfortable, and well kept. The best part was the very convenient location, especially with Russell Square Station close by, making transportation around London quick and easy. There were also plenty of shops and amenities nearby, which was very helpful during my trip. I would recommend this property to anyone looking for a convenient and comfortable place to stay.

Breakfast was a bit hectic as the hotel was obviously fully booked so quite long queues to be seated. The quality of the cooked breakfast was poor my partner said the cooked meats sausages, bacon were either under or over cooked. I tried scrambled egg with ham on some toast which was not great. Our 2nd day breakfast experience was better queues not quite so long and opted for different foods choices the quality of which were much better. Staff were friendly and helpful and the hotel room was a good size and clean although I did state in my check-in review that the pillow cases were a bit stained and I questioned the so called corner room with river view which was barely visible. Also as a uk resident just staycationing in London did not expect to be asked for my passport or even driving licence given that we arrived on public transport. Luckily I had a digital copy of my driving licence to hand and as we’ve stayed in London hotels many times, and all that’s required to confirm the booking is the booking reference. I Just feel this could have been communicated to us before our trip. We know in future to ensure we have such documentation regardless.

A great hotel. Very popular with helpful staff.