Wailevu West Kid friendly Vacations

Kitchen staff were very helpful and friendly. But the front desk staff were not very helpful. Room was clean but TV and wifi were not working properly Location was too far and roads were full of potholes.

Pearl is great value - lovely people and place for a good price!

Property has been neglected ( clearly for years) and in places poses safety issues. Broken Decking, lounges malfunctioning crucial pool toilets, etc etc. Paper receipts for every drink food etc in 3 piece carbon strips which frankly archaic necessitating some poor staff member to manually go through the slips from a Tupperware box and assign . We paid for an all inclusive and had to constantly remind staff of it, including at finalising our account!! Beach Massage staff had to wait until a Manual paper booking sheet was hand delivered before they could commence any massage from clients on site. Spa was so far away that a golf buggy had to be used. The staff on the whole were unhelpful, booking restaurants ( on site) and any activities including Spa was exhausting. Tour desk - again only advised of their own activities. Reading reviews i can only guess that other activities eg Horse riding were scams and did not wish to recommend. Most staff were grumpy and indifferent, expressing at times contempt towards guests. Gone are the friendly Fijians, of our visit 12 years ago. There still remained a glimmer of that hospitality in some Staff , very appreciated . Food was great but again forgotten orders , out of certain dishes etc children's chairs broken and straps non functional Would not recommend or go there again. Hope the management take this on board as believe this is where the issues reside. As for sympathetic repairs around this beautiful place See photos Such aShame

Lovely hotel with a beautiful location. Friendly staff and really enjoyed the stay!

Property has been neglected ( clearly for years) and in places poses safety issues. Broken Decking, lounges malfunctioning crucial pool toilets, etc etc. Paper receipts for every drink food etc in 3 piece carbon strips which frankly archaic necessitating some poor staff member to manually go through the slips from a Tupperware box and assign . We paid for an all inclusive and had to constantly remind staff of it, including at finalising our account!! Beach Massage staff had to wait until a Manual paper booking sheet was hand delivered before they could commence any massage from clients on site. Spa was so far away that a golf buggy had to be used. The staff on the whole were unhelpful, booking restaurants ( on site) and any activities including Spa was exhausting. Tour desk - again only advised of their own activities. Reading reviews i can only guess that other activities eg Horse riding were scams and did not wish to recommend. Most staff were grumpy and indifferent, expressing at times contempt towards guests. Gone are the friendly Fijians, of our visit 12 years ago. There still remained a glimmer of that hospitality in some Staff , very appreciated . Food was great but again forgotten orders , out of certain dishes etc children's chairs broken and straps non functional Would not recommend or go there again. Hope the management take this on board as believe this is where the issues reside. As for sympathetic repairs around this beautiful place See photos Such aShame

The property is really well maintained. Pool areas great as there is an adults only area. Breakfast also has an adults only cafe and breakfast lovely even includes a glass of bubbles. There is entertainment at night. Italian and Thai restaurants really good food. Lots of activities to keep children occupied. Rooms are spacious and all have a balcony.

We had an incredible time at the intercontinental golf and spa resort. We had the club lounge access which made it even better. The staff around the resort were very friendly and welcoming. The staff at the club lounge were amazing especially Timothy, Maca (best cocktails). We can’t wait to go back in years to come. Highly recommended.