Kazakhstan All inclusive Vacations

The room was large and clean. The hotel is in the excellent location. Breakfast was very good. One complaint: the coffee machine available at breakfast didn't work. Another machine available behind the bar worked, but you had to pay extra for the coffee. Instead, only instant coffee was available at no extra charge.

Great stuff , quite area

The property had an amazing view of the mountains. The location is great as well. Breakfast had lots of options and did change a bit daily so we were not bored. The staff were a bit indifferent and housekeeping was bare minimum.

I would have given a better rating but my room had no curtains other than a thin white curtain. It was daytime by 4:30 and could not sleep any more. Informed the front desk in the morning and she said the rooms usually have curtains and did not know why mine did not have any. In any case it was a poor experience.

The staff were amazing especially the concierge Madi was great and very helpful,

Very nice hotel with excellent staff! The rooms are nice but starting to show their age. Breakfast buffet is great but the restaurants could be better ( for the $ ).

Great stay in the city centre of Almaty. Great breakfast, lots of options.

Great stuff , quite area

Great stuff , quite area