Waasland All inclusive Vacations

Great service overall

AC doesn’t work in my room, so the staff give me fans

The outside of the hotel is having a major overhaul / revamp so is not at its best. Reception is stylish but once you are beyond that the hotel could do with a good dollop of TLC. A lick of paint on the walls, repairing chips on doors and other woodwork plus new carpets could transform this hotel. A good, well sized bathroom. A very large comfortable bed gave me a good nights sleep. I did have earplugs which were needed as the toilet system seemed to have life of its own. I'm not sure what was going on with it but it seemed to partially flush every 5 to 10 minutes throughout the night.

No A/C. No phone in the room to call lobby or room service. No accountability. No help from staff. Didn't clean the room twice. Horrible experience. Location is not as advertised either. Very sketchy at night, so come back before dark. See pictures: an open "bathroom", right downstairs, at the corner of the steet.

I liked this hotel and room was spacious rather than other hotels in Europe countries. Good fit for a family and good location also

The room was clean and well set up, with good air conditioning. Breakfast had good options to choose from. The afternoon 2-6pm snacks were great too. Availability of coffee 24 hrs was a great touch! Overall a great experience. They do provide drinking water in the room, which is great too.

Our stay at Juliana Hotel Brussels was wonderful! The front desk staff was incredibly kind, welcoming, and helpful throughout our stay. The dinner at the restaurant was absolutely spectacular, and the breakfast was honestly amazing — everything was delicious and beautifully prepared. The hotel has a great atmosphere and excellent service overall. We truly enjoyed our experience and would definitely return!

Exceptional design!