Mekong Lowlands All inclusive Vacations

Staff was marvelous.

Property was nice but they forgot to pick us up from the airport which was pre arranged. Asked for a cake for my wife's 60th they didnt bother. Staff are very young and not experienced with only 1 being able to speak English. Asked to speak to a manager on arrival but was never available also Expedia tried to contact the hotel about issues and they didn't answer. Many inconsistencies when ordering breakfast order same breakfast but would not be the same items missing from breakfast. Hotel accommodation and cleanliness was good but just other items lets it down although it was still an enjoyable holiday country is amazing and we would return.

The hotel is new. It's trying very hard. The hotel has a "no guest" policy which is curious considering where it is located. This should have been made clear during booking.

The room was excellent as well as the staff, would highly recommend this beautiful hotel. We had a really good time and hope to go back again. The Fergusons

Fantatsic for a family short terms stay

The only thing I did not like about the Sokha hotel was that my wife’s younger sister came to swim with us and we were charged $20 to have a 12 year-old swim with us at the hotel. No one else was in the pool but us.

The staff at this hotel was incredibly attentive and always went above and beyond to ensure our comfort and satisfaction. The rooms were spotless, clean, and comfortable, making it a pleasure to stay. I would definitely recommend this hotel to anyone looking for a great place to stay.

excellent all round.

Very nice property. Will stay here again. Highly recommended!!

Property was nice but they forgot to pick us up from the airport which was pre arranged. Asked for a cake for my wife's 60th they didnt bother. Staff are very young and not experienced with only 1 being able to speak English. Asked to speak to a manager on arrival but was never available also Expedia tried to contact the hotel about issues and they didn't answer. Many inconsistencies when ordering breakfast order same breakfast but would not be the same items missing from breakfast. Hotel accommodation and cleanliness was good but just other items lets it down although it was still an enjoyable holiday country is amazing and we would return.

Aircon down on 3rd day...then they upgrade. Thanks. The standard room can be more cleaner. But the vip room was top notch