Ven All inclusive Vacations

Nice central hotel but booked a Deluxe Single in order to get a coffee machine , to be told on arrival that although it had been confirmed they had re sold room, so i had a standard single , No coffee machine. Sounds silly but this hotel was booked as i rely on coffee ,so very disappointed indeed.

Clean room. Courteous staff. Great fitness facility.

Loved my stay. I feel the bulk of our experience is driven off of service and that in my opinion was outstanding. Funny enough, the 3 people that stood out have their names start with letter M. So I’d call it a fantastic 3M experience. Marc - concierge Marita - front desk manager Michelle - concierge These 3 people went above and beyond to make my stay memorable. Marc for all the help on day 1 to settle in. Marita for helping out sort the m wrong booking on my part and being super helpful in resolving and Michelle for helping me with outstanding itinerary for Sweden sightseeing. Clean rooms and excellent breakfast at Brasserie with so many options was another highlight. I am coming back again and highly recommend this plane for the people and their service.

We had a problem with beds on the first night, however this did not spoil our stay! An amazing hotel...great architecture and design throughout. The round window was great and very comfortable. The breakfast was the best I've ever had and all served up in a beautiful rood-top restaurant. We loved the wine hour in the bar, such a sociable thing to do. Excellent stay from start to finish.

Friendly staff, great location, enjoyed the wine hour and breakfast but facilities could use a little sprucing up with fresh paint over scuffs and nicks in wall and showers fresh caulk as mildewy.

Great rooms, helpful staff and great views over Tivoli gardens.

The reception staff were very friendly, attentive and helpful. Breakfast buffet was great! Lots of fresh delicious options.

Amazing breakfast and coffee

Nice central hotel but booked a Deluxe Single in order to get a coffee machine , to be told on arrival that although it had been confirmed they had re sold room, so i had a standard single , No coffee machine. Sounds silly but this hotel was booked as i rely on coffee ,so very disappointed indeed.

Hotel staff were wonderful, couldn’t do enough for you - particularly at breakfast. Lovely room. Spotless hotel.

Amazing breakfast and coffee

Nice central hotel but booked a Deluxe Single in order to get a coffee machine , to be told on arrival that although it had been confirmed they had re sold room, so i had a standard single , No coffee machine. Sounds silly but this hotel was booked as i rely on coffee ,so very disappointed indeed.

We had a problem with beds on the first night, however this did not spoil our stay! An amazing hotel...great architecture and design throughout. The round window was great and very comfortable. The breakfast was the best I've ever had and all served up in a beautiful rood-top restaurant. We loved the wine hour in the bar, such a sociable thing to do. Excellent stay from start to finish.

Excellent accommodation - clean and comfortable. Great location