Centre Island All inclusive Vacations

The place was clean and the staff was very helpful and friendly

Took too long to check in. The wifi connection required too much information, selling you on things, asking for surveys, etc. I just want to connect and check my email after a long trip. Other than that - clean hotel. Room was ''European small'' but I don't mind that. It was clean and comfortable, with excellent temperature control and the location was great.

I was concerned when I arrived because I was in the heart of downtown during the World Cup, and this clearly was a bustling location. The clientele all appeared well-heeled and ready for a good time. I personally prefer a low key quiet stay, and I expressed that desire to the staff. They reserved me a beautiful room on a higher floor. I told them that I am partial to quite few pillows and found a veritable pillow fort waiting for me! I had asked for a steamer to prepare a dress for an event I was attending and one was brought to me almost immediately. The staff were incredibly warm and welcoming. The hotel itself if beautiful. Truly the only constructive feedback I could give was that there was no jam with my croissant, and no English Breakfast tea in my room. Both entirely non-issues. I will absolutely be staying here again.

Had issues with room not being ready at 6:00 PM when I got there, but it was resolved in 20 minutes, and I was compensated with 2 free breakfasts.

It was a lovely stay. The staff particularly were great.

Everything you would expect from a property of this type. Great location, beautiful room, gym and pool and impeccable service. A special place.

I was concerned when I arrived because I was in the heart of downtown during the World Cup, and this clearly was a bustling location. The clientele all appeared well-heeled and ready for a good time. I personally prefer a low key quiet stay, and I expressed that desire to the staff. They reserved me a beautiful room on a higher floor. I told them that I am partial to quite few pillows and found a veritable pillow fort waiting for me! I had asked for a steamer to prepare a dress for an event I was attending and one was brought to me almost immediately. The staff were incredibly warm and welcoming. The hotel itself if beautiful. Truly the only constructive feedback I could give was that there was no jam with my croissant, and no English Breakfast tea in my room. Both entirely non-issues. I will absolutely be staying here again.

Amazing service from the moment we parked. The Valet service was great and Norbert at the Desk provided exceptional service. We celebrated our anniversary and the staff made us feel special with some simple gestures (like a late checkout). This gave us the opportunity to experience an amazing brunch the next day at Kost - the rooftop restaurant. The only suggestion that I have is to plan your exit/entry from the hotel during non-busy times for the restaurants - the demand for the brunch was high and the line-ups for the elevators can get lengthy. I will definitely return.

Great hotel near union station Thank you fort this 2 days

The best part is the location of the hotel. 1 subway stop from Union Station or if the weather is nice, you can actually walk there from Union Station. The room is more like an apartment. It came with a stove, fridge, dish washer, microwave and coffee machine. You can actually buy groceries and cook. The downside is the room is clean but very dated. Bathroom is also very dated. The staff is friendly, check in was fast, concierge was helpful in getting us where we want to go.

Took too long to check in. The wifi connection required too much information, selling you on things, asking for surveys, etc. I just want to connect and check my email after a long trip. Other than that - clean hotel. Room was ''European small'' but I don't mind that. It was clean and comfortable, with excellent temperature control and the location was great.

Took too long to check in. The wifi connection required too much information, selling you on things, asking for surveys, etc. I just want to connect and check my email after a long trip. Other than that - clean hotel. Room was ''European small'' but I don't mind that. It was clean and comfortable, with excellent temperature control and the location was great.

I was concerned when I arrived because I was in the heart of downtown during the World Cup, and this clearly was a bustling location. The clientele all appeared well-heeled and ready for a good time. I personally prefer a low key quiet stay, and I expressed that desire to the staff. They reserved me a beautiful room on a higher floor. I told them that I am partial to quite few pillows and found a veritable pillow fort waiting for me! I had asked for a steamer to prepare a dress for an event I was attending and one was brought to me almost immediately. The staff were incredibly warm and welcoming. The hotel itself if beautiful. Truly the only constructive feedback I could give was that there was no jam with my croissant, and no English Breakfast tea in my room. Both entirely non-issues. I will absolutely be staying here again.

The best part is the location of the hotel. 1 subway stop from Union Station or if the weather is nice, you can actually walk there from Union Station. The room is more like an apartment. It came with a stove, fridge, dish washer, microwave and coffee machine. You can actually buy groceries and cook. The downside is the room is clean but very dated. Bathroom is also very dated. The staff is friendly, check in was fast, concierge was helpful in getting us where we want to go.