Brussels West All inclusive Vacations

The M Hotel is basically fine. The room is nicely designed, although it is a bit worn down. The location is good, with easy access to many places. However, there is one issue I cannot ignore. The reception charged an extra €16 for having separate beds, even though the booking confirmation clearly stated two separate beds. This was not indicated at the time of booking or in advance. I hope the hotel will look into this case, as this is not a fair practice, and I would not like other guests to experience the same. It is worth checking the bill and booking details upon arrival.

All the staff where very nice lovely hotel

Parking a bit of a faff as the car park the hotel has an agreement with is not the carpark directly next to the hotel. Instead it is further away. Rooms are not cleaned and towels are not replaced unless you ask. Not really acceptable given the cost of the hotel each night. Breakfast was okay but if you come down at peak times there is little left. Seems they struggle to stay stocked when there are more people.

We can't thank Betal and Emma enough for their warm welcome and for being so accommodating throughout our stay. They made us feel genuinely looked after. The hotel is lovely, with an excellent location that's just a short walk from both the station and the town centre. I would highly recommend the Deluxe Double Room with a bath, it's a little something out of the ordinary and made our stay even more special. We will definitely be back. Management should be incredibly proud of the team, whose excellent service made our visit so enjoyable. Thank you for a wonderful stay!

Nice hotel placed central Brussels but the gym could do with a makeover several of the equipment not working

The staff were incredibly courteous and helpful and went above and beyond to ensure we had a wonderful experience. The food was fresh, elevated and delicious and we thoroughly enjoyed all of the amenities. We would highly recommend Radisson the National Brussels. Thank you for a fantastic and memorable stay!

I never had breakfast with my room so I can’t comment on that, everything was fantastic, staff were very helpful.

Good hotel good location would recommend

We loved the location of this hotel. It’s close to Brussels central station and walking distance from the main city attractions and restaurants.

Very well located. Good maintenance and service.

The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.

Great location.. very close to the palace. The staff are helpful